Field Service Technician

Sandvik Group

Red Seal Heavy Duty Mechanic maintaining and servicing mining equipment for Sandvik. Focused on troubleshooting, repair, and new equipment commissioning at customer sites.

Posted 5/12/2026full-timeSaskatoon • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintenance and servicing of equipment
Planning for correct tools and parts required to perform tasks, according to all work procedures
Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning
Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support
Identify components, understand basic functionality, and conduct maintenance and repair work accordingly
This includes the provision of preventive and cost-efficient repairs
Support the customer’s product/equipment/processes by suggesting possible improvements. (According to sales area requirements)
Uses knowledge and experience to solve standard problems for customers
Understands system functionality and interactions of hydraulics/mechanics/electric/automation/pneumatics/materials
Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed
Obtain customer authorization to invoice
Occasionally collect technical feedback in the Sales Area (inputted into Database)
Assign simple tasks to junior staff and guide them in their completion
Coach customer technicians on basic servicing and maintenance principles
Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards
Complies with Sandvik Mining safety policies and applicable government, customer or industry regulations or requirements
Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses
Perform risk assessments (“Take Five”) prior to each task
Maintains hand tools and equipment to ensure safe operation
Maintains orderly work area and ensures housekeeping requirements are met
Attend Environmental, Health and Safety related trainings
Wear the required personal protective equipment (PPE) assigned for each task

Requirements

What you’ll need

Diploma in a Mechanical Field and Red Seal Heavy Duty Mechanic Journeyman
At least 3 years related experience with mining equipment is considered an asset
Previous experience with Sandvik equipment would be an asset
Excellent proficiency in reading schematics
Demonstrated ability to diagnose, troubleshoot and repair mechanical issues with mining equipment
Strong written and verbal communication skills
Computer literacy (MS Office)
Valid driver’s license and willingness to travel to local mine sites and across Western Canada as required
Ability and willingness to work varied shifts (as required)
Must be legally eligible to work in Canada.

Benefits

Comp & perks

2-week in/out rotation with paid travel time with assigned company vehicle
Ample opportunity for overtime, paid in accordance with provincial standards plus night shift premium
Tool reimbursement program & Technical Alignment Incentive
A comprehensive compensation package including a pension plan with matching, and competitive health, dental, life, and disability benefits on day 1 of your employment
Paid training and development opportunities as technical specialist and field service leader, including OEM equipment exposure
Support from an experienced global network of Sandvik technicians

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

maintenanceservicingcommissioningroot cause analysispreventive repairsdiagnosetroubleshootrepairreading schematicsrisk assessments

Soft Skills

communicationcoachingguidanceproblem-solvingcustomer supportteamworkorganizational skillsattention to detailadaptabilitysafety awareness

Certifications

Diploma in Mechanical FieldRed Seal Heavy Duty Mechanic Journeymanvalid driver’s license