Account Manager

• Achieve sustainable profitable growth of assigned Key Customer Account(s) by driving the value selling team effort
• Be the expert on the customer and its needs; develop winning strategy and Account Business Plan (ABP)
• Proactively offer valuable solutions across Sandvik's product and service offerings; stimulate creativity and innovation
• Lead management and building of customer relationships; involve internal Sandvik network and Business Line Managers
• Negotiate customer contracts and prepare offers; apply value-based pricing and finalize agreements
• Manage sales opportunities from scoping to negotiated agreement; drive major tenders and global agreements
• Prepare and achieve revenue budgets and unit sales targets; review portfolio pricing, mix, and conditions
• Develop and lead an engaged Account Team; mentor, coach, delegate, and follow up on action plans
• Coordinate cross-functional activities to provide consistent service and manage customer's expectations and escalations
• Gather customer intelligence (e.g., fleet analysis), monitor competitive activity and customer satisfaction

Key Account Manager

Account Manager – Specialty Retail

Account Manager – Big Box Retail

Territory Manager, Site Origination

Employee Relations Manager

Relationship Manager