About the role
- Achieve sustainable profitable growth of assigned Key Customer Account(s) by driving the value selling team effort
- Be the expert on the customer and its needs; develop winning strategy and Account Business Plan (ABP)
- Proactively offer valuable solutions across Sandvik's product and service offerings; stimulate creativity and innovation
- Lead management and building of customer relationships; involve internal Sandvik network and Business Line Managers
- Negotiate customer contracts and prepare offers; apply value-based pricing and finalize agreements
- Manage sales opportunities from scoping to negotiated agreement; drive major tenders and global agreements
- Prepare and achieve revenue budgets and unit sales targets; review portfolio pricing, mix, and conditions
- Develop and lead an engaged Account Team; mentor, coach, delegate, and follow up on action plans
- Coordinate cross-functional activities to provide consistent service and manage customer's expectations and escalations
- Gather customer intelligence (e.g., fleet analysis), monitor competitive activity and customer satisfaction
Requirements
- Bachelor's Degree in business or engineering, or equivalent demonstrated knowledge/preparation/expertise
- Business development and industrial sales experience with demonstrated growth results
- Experience relevant to the Responsibilities and Competencies of the KAM position
- Customer relationship management experience
- Advanced skills in Account Management, Business Acumen, Selling, Negotiating, and Sales Closing
- Proficient in Business Development, Value-based Selling, Sales Proposals and Presentation, Project Management
- Experience managing in a matrix environment and team management/team building
- Relevant industry knowledge (mining/rock processing) or ability to learn technical details
- Strong networking, relationship management, listening, written communication, and stakeholder management skills
- Entrepreneurial mindset, accountability, creativity, and results orientation
- Comprehensive total compensation package
- Health insurance
- Dental insurance
- Disability insurance
- 401(k) retirement savings plan
- Opportunities for professional competence development
- Training and career advancement
- Reasonable accommodations for applicants and employees with disabilities
- Equal opportunity/affirmative action employer
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Account ManagementBusiness AcumenSellingNegotiatingSales ClosingBusiness DevelopmentValue-based SellingSales ProposalsPresentationProject Management
Soft skills
Customer relationship managementNetworkingRelationship managementListeningWritten communicationStakeholder managementEntrepreneurial mindsetAccountabilityCreativityResults orientation
Certifications
Bachelor's Degree in businessBachelor's Degree in engineering