Retina Account Manager – Southern CA

Sandoz

Customer-facing sales role representing Sandoz to key retina specialists and institutions. Building effective account plans around the Sandoz portfolio of products in California, Nevada, and Hawaii.

Posted 5/1/2026full-timeRemote • California, Hawaii, Nevada • 🇺🇸 United StatesSeniorLead💰 $138,600 - $257,400 per yearWebsite

About the role

Key responsibilities & impact

Drive Competitive Sales Growth - Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence buying decisions
Drive sales performance through the skillful orchestration of positive customer experiences
Engage and Build Relationships - Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities
Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Sandoz.
Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time)
Develop Deep Customer Insights and Understanding - Gather insights on the customer’s business to uncover what is important to them. Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations
Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans.
Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.
Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
Live by Sandoz Code of Ethics and Values and Behaviors.

Requirements

What you’ll need

Bachelor’s Degree
10+ years in biotech/pharma sales and account management experience
5+ years in Retina
Ophthalmology Market Knowledge and Network
Experience in buy & bill, biologics, and ophthalmic product launches.
Must be authorized to work in the U.S.

Benefits

Comp & perks

health insurance coverage for medical, prescription drugs, dental and vision
a generous company match for retirement savings accounts
generous paid time off
hybrid work policy that combines a mix of in-person and remote work to allow our employees flexibility

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysiscustomer engagementaccount managementbuy & billbiologicsophthalmic product launches

Soft Skills

relationship buildingcustomer-centric experiencecommunicationcollaborationintegrityethical decision-making

Certifications

Bachelor’s Degree