Senior Project Manager – Reliability Team

Sand Cherry

Senior Project Manager leading critical outage management programs for broadband organization. Driving cross-functional initiatives in a hybrid setting between Stamford, CT and Denver, CO.

Posted 7/17/2026full-timeDenver • Colorado, Connecticut • 🇺🇸 United StatesSenior💰 $125,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading large-scale broadband programs, managing complex stakeholder relationships, and driving operational transformation initiatives. Proficient in project management methodologies, risk assessment, and developing comprehensive project plans to ensure successful delivery of business objectives.

Highest-signal resume keywords

Project ManagementStakeholder ManagementProcess ImprovementRisk AssessmentBroadband Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningRisk TrackingWorkflow DocumentationBusiness Requirements DocumentsProgram GovernanceOperational ProcessesOutage ManagementService AssuranceAnalytical SkillsProblem-Solving

Soft Skills

CommunicationPresentationOrganizational SkillsCollaborationAttention to Detail

Certifications & Qualifications

PMPPgMPAgile

Industry Keywords

TelecommunicationsCableConnectivity ServicesCustomer CommunicationNetwork Operations

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead large-scale, cross-functional broadband programs from initiation through implementation.
Manage an outage management initiative focused on developing processes and systems that improve customer communication during service interruptions.
Build and maintain comprehensive project plans, timelines, dependencies, and deliverables.
Develop end-to-end business workflows and operational processes.
Identify, assess, and mitigate project risks, proactively connecting related issues across workstreams and stakeholders.
Partner with Business Analysts to review requirements, identify process gaps, validate solutions, and contribute to Business Requirements Documents (BRDs).
Facilitate collaboration across business, technology, operations, product, and customer experience teams.
Establish and manage stakeholder communication plans, ensuring alignment at all organizational levels.
Drive program governance activities, status reporting, executive presentations, and decision-making forums.
Track project health, manage escalations, and ensure successful delivery of business objectives.
Influence stakeholders and navigate complex organizational dynamics to maintain momentum and achieve results.

Requirements

What you’ll need

7+ years of project and/or program management experience leading complex enterprise initiatives.
Direct experience within the broadband, telecommunications, cable, or connectivity services industry.
Proven ability to manage large, cross-functional programs involving multiple stakeholders and dependencies.
Strong understanding of project management methodologies and program governance practices.
Experience developing project plans, managing timelines, tracking risks, and driving execution.
Ability to understand business requirements and collaborate effectively with Business Analysts and technical teams.
Experience creating or reviewing process flows, workflow documentation, and BRDs.
Strong analytical and problem-solving skills with the ability to identify upstream/downstream impacts across a program.
Exceptional organizational skills and attention to detail.
Excellent communication, presentation, and stakeholder management abilities.
Experience with outage management, service assurance, network operations, customer communications, or related broadband operational programs preferred.
Experience leading process improvement and operational transformation initiatives preferred.
PMP, PgMP, Agile, or related project management certifications preferred.
Experience working in highly matrixed enterprise environments preferred.

Benefits

Comp & perks

Our team is unique — we are passionate about what we do.
At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries.
We recognize our employees for their contributions.
Our culture is one of the most friendly and communicative in the consulting industry.
Sand Cherry is not a top-heavy organization.
We offer the opportunity to be part of a digital workforce.
Discover the experience that only comes with self-responsibility in the workplace.
Our team members manage their own workloads and are expected to deliver exceptional work for our clients.
Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.