Project Manager, Process Operations

Sand Cherry

Broadband Enterprise Project Manager specializing in process operations within a telecommunications company. Leading project coordination, process development, and improvement initiatives in a remote role.

Posted 5/14/2026contractRemote • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Lead day-to-day project coordination activities across engineering and technical initiatives.
Facilitate cross-functional working sessions with engineering, operations, field services, provisioning, inventory, and technical teams.
Develop and maintain project plans, timelines, risks, dependencies, action logs, status reporting, and implementation tracking.
Document current-state and future-state processes, workflows, standard operating procedures (SOPs), and operational requirements.
Gather, document, and manage business requirements, functional requirements, process flows, use cases, and implementation requirements.
Identify process gaps, inefficiencies, manual activities, and workflow improvement opportunities.
Support initiatives focused on streamlining and automating provisioning, deployment, configuration, and installation workflows.
Assist in developing scalable processes that enable field technicians to provision and activate devices onsite rather than relying on pre-configured inventory or staging activities.
Coordinate with teams supporting provisioning systems, workflow automation tools, systems integration efforts, and operational platforms.
Prepare project updates, implementation plans, process documentation, meeting materials, and operational recommendations.
Drive follow-up actions, stakeholder alignment, issue resolution, and implementation coordination across multiple workstreams.
Communicate project status, process updates, risks, dependencies, and operational impacts to client stakeholders and leadership teams.

Requirements

What you’ll need

5+ years of experience in Project Management, Process Engineering, PMO support, or related roles.
Experience supporting telecommunications, broadband, wireless, or field engineering environments.
Strong experience documenting business processes, workflows, business requirements, and operational procedures.
Experience facilitating operational and technical working sessions with cross-functional stakeholders.
Working knowledge of telecommunications networks, field installation, provisioning, inventory management, device deployment, or technician workflows.
Experience supporting process improvement, workflow automation, or systems implementation initiatives.
Strong organizational, execution, analytical, and stakeholder coordination skills.
Excellent communication, documentation, and presentation capabilities.
Proficiency with Microsoft Office, Visio, Lucidchart, MS Project, Jira, Confluence, or related project and process management tools.
Experience supporting Enterprise Engineering, PMO, or network engineering organizations is preferred.
Familiarity with provisioning systems, workflow automation tools, operational systems integration, device management platforms, or telecom activation workflows is preferred.
Experience supporting field operations, enterprise deployment initiatives, or operational readiness activities is preferred.

Benefits

Comp & perks

Our team is unique — we are passionate about what we do.
We recognize our employees for their contributions.
Our culture is one of the most friendly and communicative in the consulting industry.
Sand Cherry is not a top-heavy organization.
We offer the opportunity to be part of a digital workforce.
Discover the experience that only comes with self-responsibility in the workplace.
Our team members manage their own workloads and are expected to deliver exceptional work for our clients.
Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.

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Hard Skills & Tools

Project ManagementProcess EngineeringWorkflow AutomationBusiness Requirements DocumentationOperational ProceduresTelecommunications NetworksField InstallationDevice DeploymentProcess ImprovementSystems Implementation

Soft Skills

Organizational SkillsExecution SkillsAnalytical SkillsStakeholder CoordinationCommunication SkillsDocumentation SkillsPresentation Skills