Sanas

Enterprise Account Executive – Retail

Sanas

full-time

Posted on:

Location: Illinois • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Own a defined Retail vertical territory (Chicago preferred; Remote).
  • Build and close new business with enterprise retail and eCommerce organizations: big-box retailers, digital-first retailers, specialty stores, and QSRs.
  • Drive multi-stakeholder sales cycles with executives in CX, Operations, Revenue.
  • Navigate complex procurement, seasonal demand cycles, and global InfoSec requirements, ensuring trust in Sanas’ platform.
  • Contribute to the vertical playbook—documenting sales motions, objection handling, and ROI proof points unique to Retail.
  • Achieve $1.5M+ in new ARR annually, with a mix of direct contracts and BPO-led engagements.
  • Maintain extraordinary Salesforce discipline and provide accurate forecasts, pipeline updates, and deal strategy reviews.
  • Stay ahead of trends in omnichannel retail, digital commerce, and customer experience innovation.
  • Report into senior leadership and build the Retail sales motion from the ground up.

Requirements

  • 7+ years of enterprise SaaS/AI/technology sales experience with specific focus on Retail or eCommerce.
  • Proven success selling contact center, CX, CCaaS, or operations technology into retail organizations.
  • Track record of consistently achieving or exceeding $1.5M+ ARR quotas.
  • Deep familiarity with retail enterprise buying cycles, seasonal planning, and procurement dynamics.
  • Demonstrated success managing multi-stakeholder $500K+ ARR enterprise deals.
  • Strong executive presence and ability to influence C-suite stakeholders + personal Rolodex of influencers in Retail.
  • High energy, self-starter mindset, and ability to thrive in a fast-growth, category-creating environment.
  • Desire to travel.
  • Location: Chicago, Remote.