Growth Marketing

• Identify and execute opportunities to grow existing accounts through upsell, cross-sell, and value expansion programs, taking accounts from small initial “trial” sales to large scale implementations.
• Partner with new logo Account Managers and Solutions Engineers to create success plans aligned to customer goals and business value metrics by being part of the process when the initial sale happens, to grow it across new parts of the organization.
• Be part of QBRs and client meetings to analyze product usage and customer feedback to spot risks, surface opportunities, and enable tailored engagement.
• Design and test lifecycle touchpoints that improve product adoption, onboarding, and expansion.
• Build dashboards and frameworks to track customer health, usage KPIs, and engagement milestones.
• Segment customers by vertical, size, and stage to deploy personalized growth strategies.
• Collaborate with Product and Technical Support to resolve friction points and prioritize roadmap feedback.
• Run voice-of-customer initiatives to capture strategic insights and communicate learnings internally.
• Create and maintain internal playbooks, reporting templates, and resources to support scalable growth operations.

Strategic Account Growth Manager

Freelance Platform Growth Partner

Enterprise Growth Director

Growth Marketer

VP of Growth

Marketing Specialist – YouTube Growth Marketer