Retail Store Manager
San Antonio Shoemakers (SAS)
full-time
Posted on:
Location Type: Office
Location: PLANTATIONS • Florida • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Responsible for executing day-to-day store operations through application of SAS philosophy and standards of customer service, cleanliness and caring.
- Provide customer satisfaction in all areas of sales and service.
- Direct and manage employees and promote a positive team spirit and motivate employees to reach goals.
- Lead, coach, and direct employees to ensure optimal store performance to company standards and philosophy.
- Set expectations and communicate regularly.
- Conduct regular store meetings.
- Evaluate in written and verbal formats through performance development plan (PDA).
- Hold associates accountable for positions duties, training and development.
- Responsible for store operational and maintenance requirements.
- Accountable for all inventories, finances and other assets within the store.
- Must comply with purchasing policies and control expenditures.
- Ensure policies and procedures are communicated and followed.
- Work with District Manager (DM) to set goals and administer a plan to increase store volume.
- Maintain and make suggestions of adjustments to inventory levels.
- Responsible to work our Grass Roots marketing programs to promote the store within its market.
- Interview and hire sales associates with the help of DM and/or Human Resources representatives.
- Maintain a positive attitude in all dealings with store associates, other company employees and all visitors, vendors and customers of the store.
- Exercise confidentiality.
Requirements
- Some college education is a plus.
- 1-2 years' experience in retail management.
- Experience in handling intricate employee relation a plus.
Benefits
- Exceptional written verbal and interpersonal communications skills.
- Organized and able to handle the pressure of deadlines professionally.
- Skilled at identifying and resolving problems in a timely manner.
- Able to work independently with timely follow through.
- Passion, integrity and energy to achieve greatness for SAS and the team.
- Self-starter that desires to take initiative.
- Respectful and caring to co-workers.
- Accountable for actions.
- Excellent attendance.
- Be a team player that can work well with others.
- Promote a positive team spirit and motivate employees to reach goals.
- Must obtain a valid driver’s license.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
retail managementinventory managementcustomer serviceperformance evaluationfinancial managementpurchasing policiesmarketing programsemployee trainingemployee relations
Soft skills
leadershipteam motivationcommunicationcoachingconfidentialitypositive attitudegoal settingproblem solving
Certifications
some college education