SAMSUNG SDS

Senior Atlassian Administrator, Jira and Confluence

SAMSUNG SDS

full-time

Posted on:

Location Type: Office

Location: San Jose • California • 🇺🇸 United States

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Salary

💰 $150,000 - $190,000 per year

Job Level

Senior

Tech Stack

JenkinsLinuxVMware

About the role

  • Configure, manage, and maintain Jira, Confluence, Bitbucket, and other Atlassian tools
  • Integrate Atlassian tools with Jenkins, Artifactory, and VMware to optimize development workflows
  • Perform basic system administration on Linux environments and manage VMware infrastructure
  • Design and manage Jira components including project workflows, screen schemes, permission schemes, and notification schemes
  • Understand system architecture and assess upstream and downstream impacts when implementing solutions
  • Develop, test, and deploy integrations between Atlassian products and internal systems, ensuring seamless functionality
  • Support and troubleshoot Jira and Confluence environments, ensuring uptime and optimal performance
  • Administer Atlassian product add-ons, evaluating their use to meet evolving business needs
  • Create complex Jira workflows, including conditions, validators, and post functions
  • Develop and manage comprehensive Jira/Confluence queries, dashboards, and performance metrics for reporting
  • Maintain an up-to-date knowledge of Atlassian products, administration best practices, and Agile methodology
  • Participate in the process of selecting external Atlassian partners to enhance system performance
  • Provide training and user support on new features, implementations, and best practices
  • Maintain strong working knowledge of JQL for administration and query-writing tasks
  • Migrate users and projects from legacy tools to Jira/Confluence
  • Administer Confluence spaces, including permission schemes and security monitoring
  • Audit accounts and disable those no longer in use, ensuring optimal system performance and security
  • Support Jira Service Desk for incoming Confluence/Jira service requests and act as the first point of contact for related tickets
  • Serve as a primary point of contact for onboarding new users to Jira, Confluence, and GitHub
  • Ensure compliance with company policies for Atlassian tools and collaborate on updating policies
  • Coordinate testing for new product updates with users and application administrators
  • Coordinate the management of a dynamic environment and ensure smooth operation across all areas of responsibility

Requirements

  • 5+ years of System Administration experience
  • 3+ years of hands-on experience supporting and configuring Atlassian products, with a strong focus on Jira and Confluence
  • Associate’s degree preferred in Computer Science, IT or similar field
  • Proficiency in Linux system administration
  • VMware management experience
  • Solid understanding and hands-on experience with GitHub
  • Outstanding analytical, teamwork, and interpersonal skills
  • Highly developed oral and written communication skills
  • Experience coordinating in fast-paced environments and managing responsibilities across multiple functions
  • Familiarity with Jenkins and Artifactory integrations is a plus
  • Strong knowledge of JQL and ability to create and manage advanced queries
  • Experience with migrating teams from other tools to the Atlassian suite
  • Willing and able to commute to the office 5 days per week
  • Must be authorized to work for any employer in the U.S.
Benefits
  • Top-notch medical, dental, vision and prescription coverage
  • Wellness program
  • Parental leave
  • 401K match and savings plan
  • Flexible spending accounts
  • Life insurance
  • Paid Holidays
  • Paid Time off
  • Additional benefits
  • U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits
  • Up to 10 scheduled paid holidays per calendar year
  • Eligible for additional rewards, including annual bonus
  • Reasonable accommodations for candidates with disabilities during application and interview process

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
system administrationAtlassian productsJiraConfluenceLinuxVMwareGitHubJQLintegrationsAgile methodology
Soft skills
analytical skillsteamworkinterpersonal skillsoral communicationwritten communicationcoordinationtime managementproblem-solvinguser supporttraining
Certifications
Associate’s degree in Computer ScienceIT certification