SAMSUNG SDS

Senior Presales Solution Consultant

SAMSUNG SDS

full-time

Posted on:

Location Type: Remote

Location: Colorado • Massachusetts • United States

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Job Level

Senior

About the role

  • Drive revenue acceleration through advanced solution leadership.
  • Assess alignment between customer needs and solution value and validate business opportunities.
  • Ensure early and sustained alignment between customer processes, ZTM capabilities, and delivery execution.
  • Elevate customer confidence through executive-level discovery and solution validation.
  • Establish standardized solutioning methodologies and governance.
  • Act as a senior technical and process authority within the ZTM organization.
  • Lead opportunity qualification in partnership with Sales leadership.
  • Validate strategic alignment, business drivers, and enterprise readiness.
  • Identify and engage executive sponsors and decision-makers.
  • Assess technical, operational, and commercial feasibility.
  • Influence pursuit strategy and investment decisions.
  • Lead executive-level and operational discovery workshops.
  • Document and analyze current-state (“as-is”) workflows and ecosystems.
  • Evaluate customer processes against ZTM and industry best practices.
  • Identify inefficiencies, governance gaps, and compliance risks.
  • Advise customers on process redesign and transformation.
  • Define optimized future-state (“to-be”) process models.
  • Translate approved processes into ZTM orchestration and automation workflows.
  • Validate end-to-end feasibility, scalability, and governance.
  • Develop enterprise implementation and rollout strategies.
  • Assess if solution fits customers problem. Can assess the gap and articulate if the opportunity is viable.
  • If opportunity requires customization, is able to work with the delivery team to assess the scope and cost.
  • Determine strategic use of POCs/POVs to maximize win probability.
  • Lead complex validation programs and technical pilots.
  • Ensure demonstration of measurable financial and operational impact.
  • Engage product and delivery leadership in validation activities.
  • Institutionalize successful validation approaches.
  • Is capable to perform minor configuration of the product to showcase capabilities to customers.
  • Own end-to-end solution proposal development in association with Sales personnel.
  • Align pricing, cost models, and margin targets with Finance.
  • Define delivery scope, governance, and resourcing models.
  • Produce executive-ready solution documentation, including:
  • Solutioning Reports.
  • Business Value Assessments.
  • Architecture Summaries.
  • Guide deal positioning and negotiation support.
  • Serve as a senior technical authority for ZTM sales engagements.
  • Establish standardized templates and frameworks.
  • Contribute to solution governance and best-practice development.
  • Support design and validation of the demo and POV environment for each product release.
  • Lead structured handover and transition governance.
  • Ensure integrity between proposed and delivered solutions.
  • Support delivery escalation and optimization efforts.
  • Drive continuous improvement across presales and delivery interfaces.

Requirements

  • Bachelor’s degree in Information Technology, Engineering, Business, or related discipline (or equivalent experience).
  • 10+ years of experience in solution architecture, enterprise consulting, or presales leadership roles.
  • High degree of proficiency in delivering customer-facing presentations and demonstrations, with the ability to build strong rapport and credibility with stakeholders.
  • Proven ability to assess, redesign, and operationalize business processes.
  • Strong background in enterprise workflow, orchestration, or service management platforms.
  • Experience in enterprise mobility, MMS, SaaS, or IT Asset Management environments.
  • Track record of influencing large, strategic deals.
  • Must be eligible to work in the US for any employer without restrictions.
  • Must be based in continental US.
Benefits
  • Top-notch medical, dental, vision and prescription coverage
  • Wellness program
  • Parental leave
  • 401K match and savings plan
  • Flexible spending accounts
  • Life insurance
  • Paid Holidays
  • Paid Time off
  • Additional benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solution architecturebusiness process redesignworkflow orchestrationservice managemententerprise consultingpresales leadershipfinancial impact analysistechnical pilot validationprocess automationcustomer-facing presentations
Soft Skills
executive-level communicationstakeholder engagementrapport buildinginfluencestrategic thinkingproblem assessmentgovernance establishmentcontinuous improvementleadershipcollaboration