Samsung NeuroLogica

Field Service Engineer

Samsung NeuroLogica

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois, Iowa, Minnesota, Missouri, Montana, Wisconsin • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Support our Service network and help build a world class Customer Satisfaction Department.  This position requires the ability to work flexible hours including nights and weekends as required to respond to customer requests and service calls.

Requirements

  • Associates Degrees in Electronics, Telecommunications, or Computer Networking or other related discipline or equivalent experience preferred
  • Technical training and at least 2 years hands on experience servicing medical equipment. Experience with CT and Imaging a plus
  • ISO, FDA, CMDR Awareness Training and Product Complaint System, or Certification – Health Stream
  • Experience with mechanical devices, tools and test equipment, telecommunications systems, and working knowledge of computer networking
  • Must demonstrate fluent English verbal and written communication skills and work effectively in a demanding, fast paced environment
  • Willing to travel overnight
  • Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post-employment) is required
  • Budget, expense, and resource management experience required
  • Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management
Benefits
  • 4 Different Blue Cross/Blue Shield Medical Plans to meet your needs
  • Dental coverage through BlueCross/Blue Shield Dental
  • Vision coverage by Blue Cross/Blue Shield
  • Company paid Short-term and Long-term Disability coverage
  • $1 for $1 401k match up to 5% managed by Fidelity
  • Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
medical equipment servicingCT imagingmechanical devicestelecommunications systemscomputer networkingdata analysisbudget managementresource managementexpense management
Soft skills
verbal communicationwritten communicationproblem solvinganalytical skillsadaptabilityteamworkcustomer service
Certifications
ISO awarenessFDA awarenessCMDR awarenessHealth Stream certification