Senior Director, TV Plus

Samsung Electronics

Senior Director leading Samsung TV Plus service to operate across Europe and the Middle East. Managing operations, product development, and strategy for the company's OTT service.

Posted 6/20/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Develop and execute long-term strategic plans aligned with market trends, identifying new business opportunities and technology advancements to maintain a competitive edge.
Oversee day-to-day operations across all departments including product development, engineering, marketing, business development, customer support, and finance, ensuring smooth functioning and meeting key performance indicators (KPIs).
Work alongside the regional sales teams to ensure achievement of sales targets and objectives.
Build and manage high-performing teams by recruiting, developing, and motivating talent across all levels of the organization.
Manage budgets, supervise financial performance, and draw well-founded conclusions to optimise profitability and prioritisation.
Collaborate with product teams to define product roadmap, prioritise features, and ensure timely delivery of innovative products that meet customer needs.
Conduct market research to identify potential customer segments, analyse competitor landscape, and inform strategic marketing initiatives.
Prioritise customer satisfaction by driving customer acquisition, retention, and support strategies.
Stay abreast of emerging technologies and trends, evaluating their potential impact on the company and guiding technology investments.
Build and maintain strong relationships with key stakeholders including partners.
Provide clarity on strategy, team purpose & value and define the key areas of focus and direction.
Support the development of your team through regular mentoring, coaching and feedback, 1:1s and on the job learning opportunities.
Role model inclusion for your team to build trust and psychological safety.
Ensure communication with your team is a core focus area including cascade of information from LT’s and relevant business updates.
Manage the on boarding, off boarding process and the entirety of the colleague lifecycle process for all team members.
Manage all annual people management cycles such as goal setting, evaluation and salary reviews to a high quality and in a timely manner.
To be accountable for ensuring your team are compliant with company processes and procedures; such as compliance, meeting mandatory business cyclical deadlines, and understanding the company values.

Requirements

What you’ll need

15+ years of relevant experience in senior international positions across digital media and technical development roles.
10+ years of experience managing and expanding global OTT services.
Proven track record of success in a senior leadership role within a technology company.
Capability to develop and execute long-term strategic plans, adapting to changing market dynamics.
Ability to lead and grow diverse teams (ops, marketing, business development, tech) in a multinational corporate environment
Deep understanding of business operations, including financial management, marketing, business development, sales, and product development.
Deep knowledge of the consumer video market and dynamics to increase engagement and monetisation
Excellent verbal and written communication skills to effectively convey complex ideas to diverse stakeholders.
Effective planning and organisational skills.
The ability to manage several initiatives at once, prioritising tasks effectively and reacting to fast-changing events
The ability to maintain standards of accuracy and attention to detail when working to tight deadlines
Familiarity with relevant technology trends and concepts within the industry.
Ability to analyse data, identify trends, and make informed decisions based on insights.
Flexibility to travel overseas (Europe, Americas, Asia) to engage with other members of the senior leadership team
Knowledge of additional European languages

Benefits

Comp & perks

Hybrid working - 3 days in the office and 2 days at home per week
Bonus scheme linked to individual, team and company performance
Car allowance
Private medical –family cover
Income protection
Enhanced pension contribution
Three volunteering days each year
Flexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more
Holiday - 25 days plus bank holidays and an additional day off for your birthday
Access to discounts on a wide range of Samsung products
Access to a discount shopping portal

ATS Keywords

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Hard Skills & Tools

strategic planningfinancial managementbusiness developmentproduct developmentdata analysiscustomer acquisitioncustomer retentionmarket researchOTT services managementtechnology investment

Soft Skills

leadershipteam buildingcommunicationorganizational skillsmentoringcoachingadaptabilityattention to detailproblem-solvingrelationship management