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Samsung Electronics

Senior Ecommerce Project Manager, Tech

Samsung Electronics

Lead end-to-end delivery of innovation and system enhancement projects for Samsung's ecommerce. Collaborate with stakeholders to drive project success and continuous improvement.

Posted 6/9/2026contractSingapore • 🇸🇬 SingaporeSeniorWebsite

About the role

Key responsibilities & impact
  • Lead end-to-end delivery of innovation and system enhancement projects — from ideation through go-live — ensuring scope, quality, and committed timelines are met across concurrent initiatives.
  • Translate business requirements into structured specifications and collaborate with IT and vendors to design, implement, and validate scalable digital solutions.
  • Own and maintain a central execution tracker, risk register, and project documentation as the single source of truth across all initiatives.
  • Conduct data analysis, define KPIs, and monitor performance metrics to surface improvement opportunities and inform prioritisation decisions.
  • Design and enforce standardised intake processes and SOPs for system enhancements and issue management, including lead times and escalation protocols.
  • Prepare and distribute structured stakeholder updates — weekly status reports, newsletters, and risk flags — to maintain visibility and drive timely decisions.
  • Facilitate workshops, alignment sessions, and ceremonies to resolve trade-offs, secure decisions, and manage stakeholder expectations.
  • Proactively identify blockers and root causes, propose actionable solutions, and champion a culture of continuous improvement in how change is delivered.

Requirements

What you’ll need
  • Bachelor's degree in Business, Information Systems, Engineering, or related discipline; advanced degree or PM/innovation certification is an advantage.
  • 5+ years of experience in innovation, digital transformation, or project management, with proven exposure to process improvement or system implementation initiatives.
  • Experience in Hybris & NERP preferred
  • Strong project management fundamentals — planning, risk/issue management, dependency tracking, and change control.
  • Excellent written and verbal communication skills; ability to synthesize complex information into crisp, decision-ready updates for senior stakeholders
  • Strong problem-solving skills and ability to investigate interface errors across multiple systems
  • Attention to detail and ability to handle multiple priorities simultaneously
  • Ability to work under pressure and meet tight deadlines
  • Advanced analytical ability — comfortable building and interpreting dashboards, KPIs, and data models independently

Benefits

Comp & perks
  • Health insurance
  • Professional development opportunities
  • Flexible work arrangements

ATS Keywords

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Hard Skills & Tools
data analysisKPI definitionproject managementprocess improvementsystem implementationHybrisNERPdashboard buildingdata modelingchange control
Soft Skills
communicationproblem-solvingattention to detailmulti-taskingworking under pressurestakeholder managementfacilitationcontinuous improvementdecision-makingsynthesis of complex information
Certifications
Bachelor's degreeadvanced degreePM certificationinnovation certification