Client Relationship Executive – Director
Grant Thornton (US)
Director of Channel Partnerships
Samster, Konkel & Safran Law Offices
full-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteJob Level
Lead
About the role
- Develop and execute the overall channel partnership strategy, including recruitment, enablement, and retention of partners
- Identify new channel opportunities to expand market presence across key regions and industries
- Collaborate with leadership to align channel strategy with corporate objectives
- Build strong, long-term relationships with resellers, distributors, system integrators, and technology partners
- Serve as the primary point of contact for top-tier channel partners, ensuring alignment on goals, KPIs, and joint business plans
- Conduct regular business reviews with partners to assess performance, identify opportunities, and resolve challenges
- Oversee the design and management of the partner program, including onboarding, training and incentives
- Partner with Marketing to develop co-branded campaigns, partner toolkits, and demand-generation initiatives
- Ensure operational excellence in channel processes, including deal registration, pipeline management, and reporting
- Work closely with Sales, Marketing, Product, and Customer Success teams to drive joint initiatives
- Provide coaching and leadership to channel managers or partner account managers on the team
- Represent the company at partner and industry events, conferences, and forums
Requirements
- Similar values as our company – Humility, Iteration, Empathy and Trust
- Bachelor’s degree in Business, Marketing, or a related field (MBA preferred)
- 8+ years of experience in channel partnerships, business development, or strategic alliances
- At least 3 years in a leadership role
- Proven track record of building and scaling channel programs that drive measurable revenue growth
- Strong knowledge of SaaS partner ecosystems
- Excellent relationship-building, negotiation, and communication skills
- Ability to think strategically while executing operationally
- Strong presentation and listening skills, particularly for in-person meetings with multiple stakeholders
- An entrepreneurial mindset and a focus on outcomes
- Superior verbal and written communication skills
- Ability to operate in a highly ambiguous and fast-paced environment
- Strong interest and proficiency in technology
