Bilingual Inside Sales Representative

SAMSON Controls Inc. Canada

Bilingual Inside Sales Representative at SAMSON assisting sales managers with customer relationships. Supports sales activities and enhances customer satisfaction with a range of SAMSON products.

Posted 5/20/2026full-timeLaval • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Communicates directly and proactively with internal and external customers and channel partners
Manages customer expectations and contributes to a high level of customer satisfaction
Supports sales activities including, but not limited to, proposals, presentations, follow-ups, and troubleshooting requests with team members to ensure customers receive the best solution
Conducts lead management activities and qualifies companies within a defined region
Tracks and manages all customer interactions in the Customer Relationship Management (CRM) system
Promotes and educates clients on the SAMSON portfolio of products, services, and solutions
Works toward adding SAMSON to customers' Approved Manufacturer Lists (AMLs)
Attends internal and external sales meetings and events as required
Follows up on all leads, proposals, and opportunities
Attends webinars, meetings, and training as required
Collaborates with the sales channel and regional sales team to enhance regional coverage

Requirements

What you’ll need

Post-secondary diploma or degree from an accredited college or university in business, engineering, or equivalent
Ability to manage sales cycles ranging from 6 weeks to 2 years
Excellent oral and written communication skills, including strong presentation skills
Strong computer skills, including advanced proficiency with MS Office
Excellent customer service skills, with a high sense of urgency and effective task prioritization
Ability to work effectively as part of a team
Strong organizational skills to occasionally manage high workloads and multitask in a deadline-driven environment
Ability to solve problems creatively and adapt to changing priorities
Strong attention to detail
3+ years of experience in industrial or process automation; customer service, inside sales, or technical sales experience is an asset
Technical knowledge of valves, actuators, and other control components (preferred)
Prior experience using a CRM to track all customer interactions (asset)
Bilingualism (English and French) required
Valid Canadian driver's license

Benefits

Comp & perks

Salary
Bonuses
Vacation
Contributions to a group RRSP
Comprehensive health and wellness program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales cycle managementcustomer servicetechnical saleslead managementproblem solvingattention to detailtechnical knowledge of valvestechnical knowledge of actuatorstechnical knowledge of control componentsbilingualism

Soft Skills

communication skillspresentation skillsteamworkorganizational skillstask prioritizationadaptabilitycreativitycustomer satisfaction focusurgencymultitasking

Certifications

post-secondary diplomadegree in businessdegree in engineeringvalid Canadian driver's license