Samsara

Support Engineer

• Investigate Safety Camera hardware failures that block video retrieval, such as damaged cameras, intermittent recording, or missing footage scenarios.
• Lead and support manual video retrieval requests when footage cannot be retrieved via standard dashboard tools (e.g. due to cable damage, device power loss, or physically damaged cameras).
• Maintain the lab space and keep equipment operational and orderly.
• Root cause basic EE field failures using a power supply, oscilloscope, multimeter, and bench equipment.
• Serve as a subject matter expert and educator to our Global Technical Support team.
• Lead post‑mortem analyses for high‑impact Safety & Cameras incidents, identifying root causes, systematic patterns that need engineering attention, process/tooling improvement opportunities, and relevant trends to inform product truth and customer guidance.
• Build world-class tools to automate manual processes, and develop SQL queries to accelerate investigations and analysis of issues.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Product Support Engineer

Sales Engineer

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
• Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry.
• Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
• Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.
• Write sample proof-of-concept scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.
• Open the door for deeper entrenchment into accounts (integration, upsell, cross-sell) by becoming a consultant to your customers.
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Field Sales Engineer II, Enterprise – Midwest/Northeast

Accounts Receivable

• Serve as a dedicated partner for our top enterprise customers, providing a personalized and proactive billing experience.
• Manage a manual and complex invoicing process for our largest customers, from order intake to cash application, ensuring accuracy and timeliness.
• Embody the role of a collections analyst by actively reconciling and analyzing moving parts of a customer's account to ensure timely payments.
• Collaborate cross-functionally with sales, legal, and other teams to resolve complex billing discrepancies and customer inquiries.
• Develop a deep understanding of customer needs by getting on calls, asking the right questions, and proposing effective solutions.
• Interact directly with senior-level executives, both internally and externally, using your strong communication and executive presence to navigate sensitive situations.
• Champion process optimization by identifying bottlenecks in manual workflows and proposing refinements to streamline the order-to-cash cycle over time.
• Utilize your expertise in the full Order to Cash (OTC) cycle, including invoicing, cash application, and collections.
• Analyze and prepare accounts receivable reports, and assist in month-end close activities.
• Uphold Samsara’s cultural principles as we continue to grow and scale globally.

Senior Billing and Accounts Receivable Specialist, Enterprise Accounts

Customer Success Manager

• Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospect’s specific needs.
• Lead value-based conversations to establish success criteria, define project scope and manage internal and external teams accountable for the end-to-end delivery of the trial.
• Act as a subject matter expert on topics such as change management, communication strategy, risk mitigation, and coaching techniques.
• Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc.
• Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more.
• Coordinate with key cross-functional teams to bring in the right resources at the right time based on strategic priorities of the trial.
• Communicate updates on major milestones, keeping internal and external stakeholders informed of progress and trial outcomes.
• Create tailored meeting content for key trial milestones and ad hoc engagements as needed.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Trial Success Manager

Product Marketing

• Build out the Post-Sales PMO (program management office) and drive key transformational programs
• Partner closely with Renewals, Customer Success, RevOps, Finance, Enablement, and Product Marketing
• Create standardized templates, best practices, and documentation for program repeatability and scale
• Track and report on key program KPIs and execution milestones
• Identify and mitigate risks to program execution, proactively solving roadblocks with stakeholders
• Establish a center of excellence, bringing a continuous improvement mindset to all processes and programs
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices
• Hire, develop, and lead an inclusive, engaged, and high-performing team

Senior Manager, GTM Programs

• Build out the Post-Sales PMO (program management office) and drive key transformational programs
• Partner closely with Renewals, Customer Success, RevOps, Finance, Enablement, and Product Marketing
• Create standardized templates, best practices, and documentation for program repeatability and scale
• Track and report on key program KPIs and execution milestones
• Identify and mitigate risks to program execution, proactively solving roadblocks with stakeholders
• Establish a center of excellence, bringing a continuous improvement mindset to all processes and programs
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop, and lead an inclusive, engaged, and high-performing team

Security Engineer

• Lead and own ongoing operation and maintenance of Samsara’s vulnerability management program, ensuring consistent execution of processes.
• Assist in managing vulnerability scanning tools and help refine detection capabilities to improve accuracy and reduce false positives.
• Work closely with the Vulnerability Technical Program Manager to generate and distribute monthly and quarterly compliance reports.
• Collaborate with engineering teams to track and support the remediation of identified vulnerabilities, providing guidance on best practices.
• Assist in analyzing and triaging vulnerabilities, escalating critical issues to senior security engineers or Security Operations as needed.
• Participate in security incident investigations related to high-profile vulnerabilities, helping gather data and assess potential impact on Samsara infrastructure.
• Contribute to documentation and process improvements to streamline vulnerability management workflows.
• Champion Samsara’s cultural principles in daily work.

Senior Security Engineer – Vulnerability Management

• Lead and own ongoing operation and maintenance of Samsara’s threat modeling program, ensuring consistent execution of processes
• Assist in detecting, raising risks found within the Samsara ecosystem, and recommending best next steps while balancing business needs
• Work closely with the Vulnerability Technical Program Manager to generate and distribute monthly and quarterly compliance reports
• Collaborate with engineering teams to track and support the remediation of identified vulnerabilities, providing guidance on best practices
• Participate in security incident investigations related to high-profile vulnerabilities, helping gather data and assess potential impact on Samsara infrastructure
• Contribute to documentation and process improvements to streamline risk management workflows
• Champion Samsara’s cultural principles in daily work
• Be regularly on call to support

Senior Security Engineer – Threat Modeling

• Lead and own ongoing operation and maintenance of Samsara’s vulnerability management program, ensuring consistent execution of processes
• Assist in managing vulnerability scanning tools and help refine detection capabilities to improve accuracy and reduce false positives
• Work closely with the Vulnerability Technical Program Manager to generate and distribute monthly and quarterly compliance reports
• Collaborate with engineering teams to track and support the remediation of identified vulnerabilities, providing guidance on best practices
• Assist in analyzing and triaging vulnerabilities, escalating critical issues to senior security engineers or Security Operations as needed
• Participate in security incident investigations related to high-profile vulnerabilities, helping gather data and assess potential impact on Samsara infrastructure
• Contribute to documentation and process improvements to streamline vulnerability management workflows
• Champion Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) in daily work
• Be regularly on call to support

• Lead and own ongoing operation and maintenance of Samsara’s threat modeling program, ensuring consistent execution of processes
• Assist in detecting, raising risks found within the Samsara ecosystem, and recommending best next steps while balancing business needs
• Work closely with the Vulnerability Technical Program Manager to generate and distribute monthly and quarterly compliance reports
• Collaborate with engineering teams to track and support the remediation of identified vulnerabilities, providing guidance on best practices
• Participate in security incident investigations related to high-profile vulnerabilities, helping gather data and assess potential impact on Samsara infrastructure
• Contribute to documentation and process improvements to streamline risk management workflows
• Champion Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) in daily work
• Be regularly on call to support

Full-stack Engineer

• Build core infrastructure for multi-agent orchestration, including task planning, coordination, execution, and recovery
• Define and implement platform primitives and abstractions that enable internal teams to build and deploy new agents
• Design reliable backend services and APIs for agent discovery, state management, scheduling, and observability
• Architect systems to support scale, resilience, and long-running workflows across multiple concurrent agents
• Collaborate with internal teams building agents to refine APIs, tooling, and operational feedback loops
• Drive technical decisions in a high-ambiguity, early-stage environment where requirements evolve rapidly
• Own systems end to end: design, implementation, testing, deployment, and production operation
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices

Senior Software Engineer – Agent Foundations

• Build core infrastructure for multi-agent orchestration, including task planning, coordination, execution, and recovery
• Define and implement platform primitives and abstractions that enable internal teams to build and deploy new agents
• Design reliable backend services and APIs for agent discovery, state management, scheduling, and observability
• Architect systems to support scale, resilience, and long-running workflows across multiple concurrent agents
• Collaborate with internal teams building agents to refine APIs, tooling, and operational feedback loops
• Drive technical decisions in a high-ambiguity, early-stage environment where requirements evolve rapidly
• Own systems end to end: design, implementation, testing, deployment, and production operation
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Sales

• Implement effective coaching and development of Account Executives
• Collaborate with executive team to develop performance metrics
• Coordinate the involvement of Field Sales Engineers and support teams so that performance objectives and customers’ expectations are consistently met
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team)
• Hire, develop and lead an inclusive, engaged, and high performing team

Samsara

Product Support Engineer

Field Sales Engineer II, Enterprise – Midwest/Northeast

Senior Billing and Accounts Receivable Specialist, Enterprise Accounts

Trial Success Manager

Senior Manager, GTM Programs

Trial Success Manager

Senior Manager, GTM Programs

Senior Security Engineer – Vulnerability Management

Senior Security Engineer – Threat Modeling

Senior Security Engineer – Vulnerability Management

Senior Security Engineer – Threat Modeling

Senior Software Engineer – Agent Foundations

Senior Software Engineer – Agent Foundations

Regional Sales Director, Enterprise Select – South East US

Sales Engineer – Enterprise Select