Customer Success Manager

Samsara

Customer Success Manager supporting Mid-Market customers, driving efficiency with IoT solutions at Samsara. Collaborating with cross-functional teams to meet customer needs while resolving technical issues.

Posted 7/6/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $115,150 - $131,600 per yearWebsite

Tech Stack

Tools & technologies

IoT

About the role

Key responsibilities & impact

Ensure customers increase the safety, efficiency, and sustainability of their operations with IoT platform
Deeply understand the Samsara platform’s capabilities and explain them
Resolve technical issues for customers
Drive business transformation through strategic engagements
Lead product consultation workshops for partnerships

Requirements

What you’ll need

Ability to learn, understand, and convey the value of complex products
Technical approach to account management
Strong relationship-building skills
Problem-solving mindset
Ability to work alongside various internal teams
Experience with business transformations and strategic customer engagements

Benefits

Comp & perks

Flexible, employee-led remote model
Professional development stipend
Comprehensive health plans
Parental leave
Above-market total compensation through base salary and performance-based bonus/variable pay

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Ability To LearnUnderstanding Complex ProductsConveying Product ValueCollaboration Skills