Senior Renewals Strategy – Retention Manager

Samsara

Lead architect for the renewals retention and growth engine at Samsara. Build programs, playbooks, and tools, ensuring excellence in execution by global Renewals teams.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $70,210 - $94,400 per yearWebsite

About the role

Key responsibilities & impact

Develop tailored programs to close performance gaps within the Renewals organization, including specific learning objectives and accountability measures.
Create and implement learning programs that support company-wide shifts, ensuring Renewals Account Executives (RAEs) remain productive throughout the renewal cycle.
Act as the primary subject matter expert for the field, developing and delivering training materials, messaging, and playbooks that resonate with RAEs.
Represent the unique learning needs of the Renewals team across the broader business to secure continuous development investment.
Champion and role-model Samsara’s core values (Focus on Customer Success, Adopt a Growth Mindset, Win as a Team) as we scale globally.
Work hand-in-hand with the Renewals Strategy team to turn analytical "at-risk" insights into actionable intervention playbooks for the field.

Requirements

What you’ll need

Bachelor’s degree from an accredited 4-year university.
5+ years of experience in Sales Enablement, Program Management, or related fields, preferably in a high-growth SaaS environment.
Quota-Carrying Background: Prior experience in a sales or account management role (Enterprise or technical sales preferred) to ensure credibility with the field.
Change Management Skills: Proven ability to coach sales leadership as "change agents" to drive adoption of new processes and tools.
Communication Excellence: Exceptional written and oral communication skills, with the ability to explain technical product features through the lens of customer impact.
Project Management: Strong organizational skills with the ability to manage multiple high-priority workstreams simultaneously.

Benefits

Comp & perks

flexible, employee-led remote model
professional development stipend
comprehensive health and parental leave plans
performance-based bonus/variable pay
equity (for eligible roles) in a high-growth public company

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales EnablementProgram ManagementChange ManagementProject Management

Soft Skills

Communication ExcellenceCoachingOrganizational SkillsCustomer SuccessGrowth MindsetTeam Collaboration

Certifications

Bachelor’s degree