Director, Product Operations

Samsara

. Own and evolve the product operating model, including annual planning, quarterly product reviews, and weekly/monthly product leadership cadences to keep teams aligned and moving fast .

Posted 5/14/2026full-timeRemote • 🇺🇸 United StatesLead💰 $148,680 - $265,500 per yearWebsite

About the role

Key responsibilities & impact

Own and evolve the product operating model, including annual planning, quarterly product reviews, and weekly/monthly product leadership cadences to keep teams aligned and moving fast
Drive cross-functional accountability between Product, Engineering, Design, Data Science, and GTM teams by facilitating structured communication, decision-making forums, and program tracking
Lead and develop a team of Product Operations managers, setting a high bar for operational excellence across the organization
Build and maintain a robust Product Insights capability — synthesizing customer feedback, usage data, market signals, and competitive intelligence to inform product strategy and prioritization
Partner with the Product & Engineering leaders to develop and track KPIs and success metrics across the product portfolio, driving accountability and visibility into progress
Design and implement scalable processes for product launches, feature rollouts, and go-to-market coordination, ensuring smooth handoffs between product and commercial teams
Identify and eliminate operational bottlenecks that slow product velocity; proactively improve how the team works, not just what it ships
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Hire, develop and lead an inclusive, engaged, and high performing team

Requirements

What you’ll need

10+ years of experience in product management, product operations, program management, or a closely related field
5+ years in a product operations, chief of staff, or senior program management role within a product-led technology company

Benefits

Comp & perks

Flexible, employee-led remote model
Professional development stipend
Comprehensive health and parental leave plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementproduct operationsprogram managementKPI developmentprocess designfeature rolloutgo-to-market strategydata analysiscustomer feedback synthesiscompetitive intelligence

Soft Skills

leadershipteam developmentcross-functional collaborationcommunicationoperational excellenceproblem-solvingstrategic thinkinginclusivityengagementcultural advocacy