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About the role
Key responsibilities & impact- Review and help process daily customer payments, including researching unapplied payments
- Assist with recording Stripe payouts in NetSuite and matching them to the correct invoices
- Support the application of bulk partner payments to customer accounts
- Help set up customer and vendor payments, including verifying banking details for ACH requests
- Process manual payments by following established procedures and guidelines
- Respond to complex customer questions about payments
- Assist with handling payment disputes
- Work with finance and sales teams to help identify and apply customer payments to open accounts.
Requirements
What you’ll need- Bachelor’s degree in Accounting, Finance, Business, or a related field (or equivalent experience) preferred
- Basic understanding of accounting or financial processes
- Strong attention to detail and organizational skills
- Good communication skills and willingness to learn
- Ability to manage tasks and meet deadlines
Benefits
Comp & perks- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health and parental leave plans
- Equity for eligible roles
- Performance-based bonus/variable pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accountingfinancial processespayment processingStripeNetSuiteACH requestsinvoice matchingpayment disputescustomer account managementbulk payments
Soft Skills
attention to detailorganizational skillscommunication skillswillingness to learntask managementdeadline management
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in Business