Enterprise Implementation Consultant – Public Sector

Samsara

. Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform .

Posted 4/23/2026full-timeRemote • Alaska, California, Connecticut, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $88,089 - $118,440 per yearWebsite

Tech Stack

Tools & technologies

IoT

About the role

Key responsibilities & impact

Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
Manage the deployment of Samsara technology to large-scale US Public Sector customers, enabling customers to achieve quick time to value in their investment
Create launch plans and a roadmap to increase product usage
Track implementation progress, participation, product adoption, and account health
Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases
Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices

Requirements

What you’ll need

4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred.
This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence
Experience supporting or working with technical products
Excellent consultative skills with experience in end to end system implementations
Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
Diplomacy, tact, and poise under pressure when working through customer issues
Bachelor’s degree from a 4-year institution

Benefits

Comp & perks

comprehensive health and parental leave plans
flexible, employee-led remote model
professional development stipend
performance-based bonus/variable pay
equity for eligible roles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Customer SuccessAccount ManagementStrategic ConsultingEnterprise SaaSSystem ImplementationsTechnical Product SupportProduct Adoption TrackingImplementation Progress TrackingLaunch PlanningRoadmap Creation

Soft Skills

Priority ManagementEmotional IntelligenceConsultative SkillsBuilding TrustEffective CommunicationDiplomacyTactPoise Under PressureCross-Functional CollaborationCustomer Engagement