Samsara

Senior Content Developer

Samsara

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Job Level

Senior

About the role

  • Assist in managing the content operations roadmap and contribute to the completion of projects within the roadmap
  • Collaborate with teams to implement and maintain content development processes and standards
  • Support various content development projects and initiatives, ensuring their successful execution
  • Assist in monitoring and reporting on KPIs to evaluate content effectiveness and sharing insights with the organization
  • Participate in identifying and implementing improvements in content processes and technology

Requirements

  • Bachelor’s degree in a related field or equivalent experience demonstrating expertise in content development, knowledge management, or technical documentation.
  • 3+ years of content development/knowledge management experience, including creating, capturing, structuring, and maintaining content
  • Experienced in working with content/knowledge management and ticketing systems
  • Experienced in preparing AI-optimized content and building AI models for generating content
  • Strong interpersonal skills to collaborate with cross-functional teams and to communicate effectively with stakeholders at all levels
  • Adept at managing multiple priorities and embracing change with ease
Benefits
  • Flexible working model
  • Professional development stipend
  • Comprehensive health and parental leave plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content developmentknowledge managementtechnical documentationAI-optimized contentbuilding AI modelsKPI monitoringcontent structuringcontent maintenance
Soft Skills
interpersonal skillscollaborationcommunicationproject managementadaptability
Certifications
Bachelor’s degree