Sales Engineer, Enterprise
Samsara
full-time
Posted on:
Location Type: Remote
Location: Mexico
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Tech Stack
About the role
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Create long lasting relationships with customers and become their trusted advisor to increase our installed base.
- Work closely with the sales team to define the right strategy and approach for each territory/account in order to assure customers success.
- Become an expert on Samsara's value proposition.
- Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry.
- Perform discoveries, demonstrations, value assessments, proof of concept implementations, etc.
- Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.
- Write sample proof-of-concept scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.
Requirements
- BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline.
- 3+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity.
- Possess the attitude and aptitude for continuous growth and development.
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
- Ability to explain complex technical concepts to non-technical audiences.
- Previous experience managing hardware and/or software product evaluations.
- Basic understanding of electronics and electrical systems.
- Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems.
- Skilled in the art of identifying customer value - identifying on delivering what is most important to the customer and tuning out the noise.
Benefits
- Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical consultingcloud softwarecloud-connected hardwarecomputer networkingbusiness systems integrationautomation and control systemsopen APIproof-of-concept implementationselectrical systemshardware product evaluations
Soft Skills
customer successrelationship buildinginfluence stakeholdersexplain technical conceptscontinuous growthteam collaborationcustomer value identificationchange managementproblem-solvingcommunication
Certifications
BS in Electrical EngineeringBS in Computer ScienceBS in Mechanical EngineeringBS in Industrial Engineering