
Senior Customer Marketing Manager
Samsara
full-time
Posted on:
Location Type: Remote
Location: Mexico
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Job Level
About the role
- Drive go-to-market impact through customer advocacy
- Build and deepen advocate relationships
- Own the customer voice end to end
- Scale customer advocacy programs
- Support flagship events
- Operationalize and measure impact
- Create high-impact customer content
- Champion, role model, and embed Samsara’s cultural principles
Requirements
- 6+ years of experience in marketing (customer advocacy, customer marketing, field marketing, marketing program manager) or customer success roles.
- Fluent in English with a Bachelor’s degree or equivalent work experience required.
- Demonstrated ability to own strategy and execution end to end for complex, cross-functional programs
- Proven strength in building trusted relationships with customers and internal stakeholders
- Strong customer-first orientation, with the ability to synthesize customer insights, behaviors, and motivations into clear recommendations and decisions.
- Exceptional storytelling and communication skills
- Highly organized and execution-focused
- Excellent stakeholder management skills
- Results-driven and analytical
- Self-directed operator who demonstrates ownership
Benefits
- Full time employees receive a competitive total compensation package
- employee-led remote and flexible working
- health benefits
- much, much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer advocacyrelationship buildingstorytellingcommunicationorganizational skillsstakeholder managementresults-drivenanalyticalself-directedownership