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Residential Program Manager
Sample SupportsResidential Program Manager overseeing residential services for adults with disabilities. Leading a team in a hybrid setting while ensuring compliance and quality care standards.
About the role
Key responsibilities & impact- Oversee residential services and ensure compliance with all state and federal regulations (HCPF, CDPHE, etc.)
- Oversee daily operations of an 11-bed Assisted Living Facility
- Supervise, coach, and support residential team members, setting a positive and accountable team culture
- Serve as a key point of contact for families, providers, case managers, and external partners
- Conduct unannounced home visits to ensure health, safety, and quality standards are met
- Maintain accurate documentation and prepare reports for audits, court hearings, and reviews
- Support and retain residential providers through mentorship, training, and ongoing communication
- Respond to emergencies and provide direct support as needed to ensure continuity of care
- Collaborate with interdisciplinary teams to support person-centered plans and client outcomes
- Ensure services are delivered in alignment with individual needs, rights, and safety standards
- Hire, train, and manage team members within the program
Requirements
What you’ll need- Bachelor’s degree preferred (or equivalent experience)
- At least 2 years of experience in human services, case management, or a related field
- Experience supporting individuals with intellectual and developmental disabilities preferred
- Strong leadership, communication, and problem-solving skills
- Ability to manage multiple priorities and respond effectively in crisis situations
- Valid driver’s license and reliable transportation
- Willingness to obtain and maintain required certifications (CPR, First Aid, Medication Administration, etc.)
Benefits
Comp & perks- Meaningful work that directly impacts people’s lives
- Supportive, team-oriented culture
- Opportunities for growth and leadership development
- A role where your voice and leadership truly matter
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementdocumentationreport preparationcrisis managementperson-centered planningemergency responsementorshiptraining
Soft Skills
leadershipcommunicationproblem-solvingteam managementorganizational skillsinterpersonal skillsaccountabilitycollaboration
Certifications
CPRFirst AidMedication Administration