FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Service Representative
Samhammer AGCustomer service representative providing assistance by phone and email. Coordinating between clients and technicians to resolve household device issues.
About the role
Key responsibilities & impact- Receiving customer inquiries by phone or email
- Recording customer data and device information, including fault diagnosis
- Scheduling technician appointments to resolve device malfunctions
- Coordinating communication between technicians and customers
- Advising customers on troubleshooting or ordering spare parts
- Documenting the inquiry and case closure in the systems
- Handling all inquiries related to customers' household appliances
Requirements
What you’ll need- Some experience in customer service
- A good understanding of customer needs and expectations
- Independent working style with strong customer- and solution-orientation
- Friendly manner and a calm, composed attitude
- Good PC/computer skills
Benefits
Comp & perks- E-scooter
- Quiet room / rest area
- Company events and much more
- Digital offers and partnerships with employee benefit platforms
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicesolution orientationcommunicationindependent workingfriendly mannercalm attitude