Customer Service Representative, German Market
CBREX
Job Level
JuniorMid-Level
About the role
- Support the development of advanced AI tools for grammar correction and proofreading by creating annotated French datasets
- Respond to prompts simulating realistic business or casual communication
- Write clear, plausible short texts (3–4 sentences for business, 1–2 sentences for casual chat)
- Generate responses with intentional but realistic grammar, spelling, and structural errors
- Review annotated message pairs (input text + corrected/proofread version) to ensure corrections are appropriate and meaning is preserved
- Classify error types correctly and ensure explanations are clear and linguistically sound
- Collaborate with delivery managers and share quality best practices to aid project goals
Requirements
- French as a first language - C2 French proficiency
- English as a second language - B2 English proficiency
- Ability to follow linguistic and situational writing prompts
- Good written communication and creativity
- 2 years working experience in a corporate/ business environment
- 1 year working experience working as an AI Evaluator, data annotator, or similar role
- Strong computer literacy and fast, accurate typing skills
- Strong logic, intuitive problem-solving and critical thinking; adaptability to the needs of the task
- Proactiveness, confidence to work independently without constant support; reliability and good decision-making
- Be a thought partner to delivery managers, input into project delivery strategies, and share quality best practices
- Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment
- Access to your own laptop for work
- Preferred: C1 or C2 English preferred
- Preferred: Experience in GenAI is a plus
