Project Manager

• Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines.
• Document and share feedback with the individual labelers
• Identify trends and insights in quality performance, and effectively mitigate quality performance issues.
• Communicate quality trends and insights to the customer. Calibrate with the customer on instructions and edge cases.
• Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions.
• Apply knowledge of Consumer Packaged Goods domain to accurately classify and/or describe products.
• Collaborate with cross-functional teams to update labeling workflows and improve quality.
• Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives.
• Generate responses with intentional but realistic grammar, spelling, and structural errors.
• calibration sessions to align QA standards across teams and help train new reviewers or analysts.
• Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment.
• Ensure that documentation is up to date.

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