Customer Support Officer, Grade 2, Level 1
SalvoConnect Barwon South West
full-time
Posted on:
Location Type: Office
Location: Geelong • Australia
Visit company websiteExplore more
About the role
- Provide high-quality ICT support services to stakeholders
- Manage and resolve incidents and service requests
- Ensure timely and effective solutions
- Deliver a positive customer experience and support SWARH ICT service objectives
Requirements
- High-quality ICT support services to internal and external stakeholders
- Managing and resolving incidents, processing service requests and ensuring timely and effective solutions
- Provide evidence of a completed Barwon Health Immunity Status form and have Staff Care clearance
- Evidence of a 2025 influenza vaccination
Benefits
- Excellent working conditions with a high sense of job satisfaction
- A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
- Wide-range of professional development opportunities to enhance your career
- Attractive salary packaging benefits. Living expenses capped at $9,010 and meals and entertainment capped at $2,650
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer experienceincident managementservice request managementproblem resolution
Certifications
Barwon Health Immunity Status formStaff Care clearance2025 influenza vaccination