Administration Officer, Grade 1

SalvoConnect Barwon South West

part-time

Posted on:

Location Type: Office

Location: Geelong • 🇦🇺 Australia

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Job Level

Mid-LevelSenior

About the role

  • Receive visitors to the centre and directing them to appropriate locations.
  • Provide confidential administrative support to Cancer Services.
  • Ensure excellent customer service for patients and families.
  • Answer telephones and direct calls appropriately.
  • Make appointments and register new patients.
  • Update clinic statistics and booking screens.
  • Admit and discharge patients.

Requirements

  • Provide confidential high quality administrative support to Cancer Services.
  • Ensure excellent customer service for patients, family members, service providers and the public in all interactions.
  • Answering telephones and directing calls appropriately.
  • Making appointments - internally and externally.
  • Registering all new patients onto the Hospital computer system and on the Cancer Services computer system.
  • Updating of statistics for clinics by updating of booking screens for patients who attend, cancel.
  • Admitting and discharging of patients.
Benefits
  • Excellent working conditions with a high sense of job satisfaction.
  • A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program.
  • Wide-range of professional development opportunities to enhance your career.
  • Attractive salary packaging benefits.
  • Living expenses capped at $9010 and meals and entertainment capped at $2650.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer serviceadministrative supportconfidentialitycommunication