Technical Shift Lead

Salute

Technical Shift Lead overseeing day-to-day operations of critical data center infrastructure. Leading technical team and driving relationships with hyperscale clients in a growing company.

Posted 7/11/2026full-timeNew Albany • Ohio • 🇺🇸 United StatesSenior💰 $87,000 per yearWebsite

About the role

Key responsibilities & impact

Ensure proper maintenance of critical data center equipment such as Uninterruptible Power Supplies (UPS), HVAC systems, backup power generators, and physical security systems.
Identify, report and resolve technical issues identified within the Data Center categorized as whether related to hardware or software systems.
Monitor and evaluate data center performance, including power consumption, ambient temperature and other critical factors affecting data center operation.
Keep technical documentation of the data center up-to-date and accessible to include user manuals, cabling diagrams, and maintenance records.
Monitor Ticket queues and ensure all customer tickets and respond to within required SLA times.
Stay abreast of latest technological trends and be prepared to update and upgrade the data center to ensure optimal operation.
Perform all tasks of Data Center Shift Technician, including critical equipment maintenance, troubleshooting, and data center performance oversight.
Lead and train the data center technical team, ensuring all members possess necessary skills and experience to perform tasks efficiently.
Plan and schedule technical work, ensuring deadlines are met and the team operates in an efficient manner.
Communicate effectively with team members, vendors and end customers to receive and provide status updates to ensure all stakeholders are informed through completion of Work Order Request.
Manage data center resources and personnel to effectively meet data center objectives.
Supervise vendors and contractors working in the data center, ensuring compliance and security standards.
Continuously evaluate the data center for opportunities to improve efficiency and effectiveness of operations.
Provide leadership and guidance to lower-level staff through technical challenges while maintaining a positive and productive work environment.

Requirements

What you’ll need

5 years of data center experience, operations, and maintenance of critical facilities.
Leadership, supervisory, or management experience in data center and/or critical facilities environment.
Knowledge of critical infrastructure - to include MV switchboards, Transformers, Generators, ATS/STS, UPS, PDUs, RPPs.
Ability to read and assess single line diagrams, technical manuals and engineering plans.
Experience carrying out MOP/EOP/SOP.
Strong communications, both written and verbal, coordinating with local and regional teams.
Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
Ability to prioritize and manage multiple responsibilities.
Ability to meet committed timelines, leveraging assistance/input from team.
Strong attention to detail.
Ability to lift and carry heavy equipment, up to 50lbs.
Ability to climb ladders and multiple flights of stairs to access elevated equipment.
Ability to stand for long periods of time in various work environments.
Ability to bend, stoop, kneel, and reach for equipment related tasks.
Physical fitness to respond quickly to emergency situations and navigate areas quickly.
Good hand-eye coordination and dexterity for working with small components and connectors.
Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses.
Ability to differentiate between color-coded warning signs, labels, and cables.
Ability to work in environments with a wide variety of temperatures inside a facility.
Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow.
Capability to work in environments with elevated noise levels while wearing hearing protection.
Possession of a valid driver’s license for work-related travel, as required.

Benefits

Comp & perks

Enjoy 8 company-paid holidays
2 floating holidays
PTO so you can rest, celebrate, and take care of what matters most.
Including Medical, Dental, and Vision that you can enroll in starting on Day 1.
Coverage begins the first of the month following 30-days of employment.
The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
Access to HSA, mental health resources, and gym discounts – because your health matters.
Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Data Center MaintenanceHVAC SystemsUninterruptible Power Supplies (UPS)Power GeneratorsSingle Line DiagramsMOP/EOP/SOP ExecutionTechnical Manual AssessmentPerformance MonitoringCabling DiagramsTechnical Issue Resolution

Soft Skills

Strong CommunicationTeam CoordinationAttention to DetailOrganizational ExcellenceTime Management