Technical Writer, Process Engineer, DCO

Salute

Technical Writer Process Engineer specializing in Data Center Operational Readiness for data center clients. Developing and maintaining operational documentation and ensuring compliance with industry standards.

Posted 5/16/2026full-timeGreenville/Spartanburg • South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $0 - $110,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Author and Engineer Documentation
Develop and maintain accurate, detailed SOPs, MOPs, and EOPs for critical facility operations (electrical, mechanical, controls, Power Generation Systems and fire and life safety systems)
Collaborate with site engineering, operations, and OEMs to document complex procedures and system workflows
Engineer step-by-step procedures using appropriate risk analysis and operational logic
Document maintenance and emergency procedures for direct liquid cooling (DLC), coolant distribution units (CDUs), rear door heat exchangers (RDHXs), and technical/process water systems
Create and maintain water chemistry and contamination response documentation, including flushing protocols and isolation procedures
Author SOPs and EOPs for high-availability electrical systems, including natural gas generators, gas turbines, battery energy storage systems (BESS), and Uninterruptible power supplies (UPS)
Support facility transition from construction to operations by producing pre-commissioning, commissioning, and integrated systems test (IST) documentation
Engineer procedures for first-day-of-operations (FDOP) readiness, equipment acceptance, and initial operating procedures (IOPs)
Develop site-specific work rules governing LOTO, energized work, confined space, hot work, and other high-risk activities in accordance with EH&S policies
Define documentation standards for preventative maintenance (PM), Corrective Maintenance (CM), and Emergency Maintenance (EM) workstreams
Build and maintain a centralized reference library framework for operational documentation
Organize documents using metadata, version control, and indexing standards suitable for high-availability environments
Establish taxonomy and folder hierarchies for easy search, retrieval, and governance
Translate procedures into training content to support operator Qual Card, simulation, and tabletop drills
Create job performance aids, quick-reference guides, and visual workflows for field use
Participate in operational audits, mock drills, and inspections to identify documentation gaps and procedural improvement opportunities
Track regulatory changes and industry best practices to keep procedural documentation current and compliant
Draft and maintain comprehensive emergency response plans and incident management protocols
Support the development of site-specific and corporate-level data center work rules and policies
Ensure alignment with TIA-942, NFPA, ASHRAE, OSHA, and ISO standards
Review, revise, and optimize operational workflows for efficiency, safety, and risk mitigation
Participate in Root Cause Analysis and incident review to update procedures post-incident
Support internal audits, commissioning efforts, and change management activities by documents and updating procedural workflows
Interface with Facilities, Security, EH&S, and IT operations teams to capture cross-functional procedures
Facilitate reviews and approvals of operational documentation by SMEs, stakeholders, and leadership

Requirements

What you’ll need

3-7 years of experience in data center operations, maintenance, or engineering roles (mechanical, electrical, or controls focus)
Demonstrated expertise writing SOPs, MOPs, and EOPs in mission-critical environments
Strong familiarity with mission-critical systems including generators, UPS, switchgear, CRAC/CRAH, BMS/EPMS/SCADA, and clean agent fire systems
Working knowledge of regulatory and industry frameworks (TIA-942, NFPA 70/75, ASHRAE TC 9.9, OSHA)
Expert level proficiency with document control systems and Microsoft Office Suite Products
Excellent technical writing and verbal communication skills.
Bachelor’s degree in engineering, Technical Writing, or related discipline (preferred)
Prior experience developing emergency plans and incident management programs in a hyperscale or enterprise data center environment (preferred)
Familiarity with commissioning processes, O&M turnover, and facility startup documentation (preferred)
Skilled in incident response, RCA, and emergency operating procedures (EOPs) in high-availability environments (preferred)
Proficiency in maintenance management systems - advanced CMMS, Digital Twin Simulation, Benchmarking, Asset Management, work order platforms, and reporting tools such as Smartsheet, FM Systems, Maximo, and MCIM (preferred)
PMP, PE, CFM, Uptime Accredited Tier Designer, Certified TIA-942 Design Consultant, or equivalent professional certifications (preferred)

Benefits

Comp & perks

Health, dental, and vision insurance
Health Savings Account (HSA)
Gym discount
Mental health support
Discounted Group Life & AD&D
Discounted Group Short & Long-term Disability
401(k) retirement matching
PTO/paid holidays
Parental leave

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SOPsMOPsEOPsrisk analysiswater chemistry documentationemergency response plansincident management protocolsincident responseRoot Cause Analysistechnical writing

Soft Skills

collaborationcommunicationorganizational skillsattention to detailproblem-solvingleadershiptraining developmentauditingprocess improvementcross-functional teamwork

Certifications

PMPPECFMUptime Accredited Tier DesignerCertified TIA-942 Design Consultant