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About the role
Key responsibilities & impact- Oversee daily data hall operations including rounds, logs, alarm management, and turnover quality.
- Execute and validate preventive/corrective maintenance, break-fix, and lifecycle tasks for all MEP systems (UPS, generators, ATS, switchgear, PDUs, CRAC/CRAH, chillers, BMS/EPMS).
- Enforce the Salute Playbook, MOP/EOP execution, and change management protocols.
- Conduct pre-task briefs, verify LOTO procedures, and ensure safe work practices.
- Maintain detailed CMMS documentation, spare part tracking, and maintenance records.
- Supervise and mentor Critical Facility Technicians (Levels I & II).
- Coordinate shift assignments, cross-training, and workforce readiness in partnership with the CFM.
- Support onboarding, technical development, and ongoing training.
- Provide feedback for performance appraisals and development plans.
- Serve as delegated Incident Manager during events; lead triage, communication, and recovery.
- Execute approved MOPs/EOPs under change control with appropriate notifications.
- Monitor and report key performance metrics (PM compliance, downtime, risk register, vendor performance).
Requirements
What you’ll need- Minimum 5 years’ experience in critical facility or data center operations.
- Strong working knowledge of electrical/mechanical infrastructure (UPS, switchgear, HVAC, BMS/EPMS).
- Demonstrated leadership experience supervising technical teams.
- Proficiency with CMMS platforms, Microsoft Suite, and incident/change management systems.
- Excellent written/verbal communication, analytical thinking, and calm crisis management.
- Military or trade background preferred; Technical degree or equivalent experience required.
Benefits
Comp & perks- Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
- Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
- Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
- Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
- Wellness Support: Access to HSA, mental health resources, and gym discounts —because your health matters.
- Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
preventive maintenancecorrective maintenancebreak-fixlifecycle tasksMEP systemsCMMS documentationperformance metricsrisk registervendor performance
Soft Skills
leadershipmentoringcommunicationanalytical thinkingcrisis management
Certifications
Technical degree