Customer Support Representative, German

Saltz.app

Customer Support Representative for Saltz, an online food marketplace facilitating restaurant supply and orders in Lithuania and Germany. Providing inbound support and account management for restaurant clients.

Posted 5/15/2026full-timeRemote • 🇱🇹 LithuaniaJunior💰 €25,000 - €30,000 per yearWebsite

About the role

Key responsibilities & impact

Inbound calls of restaurants to help them solve their ordering and delivery challenges and provide effective solutions
Identify opportunities for account growth, including cross‑selling capabilities and driving additional revenue when relevant
Call newly registered restaurants that have shown interest in a high daily volume. Follow a structured cadence (calls, emails, WhatsApp) to qualify, convince, and onboard them within 10 days
Handle written communication channels, including reviewing and registering claims.
Communicate with all related stakeholders across the company to ensure smooth resolution and information flow

Requirements

What you’ll need

1–3 years inside sales, telesales, or customer outreach experience. Experience in high-volume call environments preferred
You speak Lithuanian, English and German on C1 level
Strong phone presence, persuasive communication, and objection-handling skills
Comfortable with multi-attempt outbound cadences and target-driven work
Experience with CRM and ticketing systems (Salesforce or HubSpot or Zendesk)
Results-driven, organized, and able to manage many leads/accounts simultaneously
Basic understanding of restaurant industry needs is a plus

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Saltz.app Website LinkedIn All Job Openings 11 - 50 employees 🤝 B2B 🏪 Marketplace B2B
Marketplace Saltz. app is a B2B online marketplace that connects restaurants and professional chefs directly with a network of verified suppliers offering fresh and frozen meat, seafood, poultry, produce and other essentials. The platform provides transparent pricing, order and claims management, flexible payment terms, fast delivery and local customer support, enabling chefs to source ingredients from over 50 suppliers and 1,000+ products worldwide. Saltz. app targets VAT-verified business customers and emphasizes removing middlemen to simplify food sourcing for hospitality businesses. Customer Support Representative, German Job not on LinkedIn 🔥 0 minutes ago 🇱🇹 Lithuania – Remote 💵 €25k - €30k / year ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🗣️🇩🇪 German Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Inbound calls of restaurants to help them solve their ordering and delivery challenges and provide effective solutions
Identify opportunities for account growth, including cross‑selling capabilities and driving additional revenue when relevant
Call newly registered restaurants that have shown interest in a high daily volume. Follow a structured cadence (calls, emails, WhatsApp) to qualify, convince, and onboard them within 10 days
Handle written communication channels, including reviewing and registering claims.
Communicate with all related stakeholders across the company to ensure smooth resolution and information flow 🎯 Requirements
1–3 years inside sales, telesales, or customer outreach experience. Experience in high-volume call environments preferred
You speak Lithuanian, English and German on C1 level
Strong phone presence, persuasive communication, and objection-handling skills
Comfortable with multi-attempt outbound cadences and target-driven work
Experience with CRM and ticketing systems (Salesforce or HubSpot or Zendesk)
Results-driven, organized, and able to manage many leads/accounts simultaneously
Basic understanding of restaurant industry needs is a plus Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Support Specialist 🕒 May 4 Eneba 201 - 500 🛍️ eCommerce 🎮 Gaming 🏪 Marketplace Website LinkedIn All Job Openings Customer Support Specialist engaging with users across email, live chat, and social media while offering support for the gaming marketplace. 🇱🇹 Lithuania – Remote ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

inside salestelesalescustomer outreachobjection-handlingCRM systemsticketing systems

Soft Skills

persuasive communicationstrong phone presenceresults-drivenorganizedmulti-tasking