Salsify

Deal Desk Analyst

Salsify

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $79,050 - $93,000 per year

Job Level

JuniorMid-Level

About the role

  • Serve as the primary liaison between Sales, Legal, and Finance to help accelerate the review and approval of complex orders.
  • Collaborate with Sales to build and manage quotes within Salesforce, applying internal policy expertise to ensure quotes align with internal policies.
  • Manage internal escalations for policy exceptions that arise from the sales team and assist with developing creative solutions to reduce friction and risks that arise during the sales process.
  • Monitor ticketing queues, Salesforce, and slack channels to deliver support that is aligned to the Deal Desk Service Quality Charter.
  • Assist with cross-functional initiatives to drive continuous improvement across the quote-to-cash process; identify and implement solutions that reduce friction and resolve systemic operational challenges within Salesforce.

Requirements

  • 1-2+ years experience in GTM operations (Sales, Marketing, Product, CS), preferably within the realms of Deal/Sales Operations or Order Management
  • Demonstrated ability to partner with GTM Teams and other cross functional departments
  • Excellent communicator, self-aware, transparent, professional, and open to feedback
  • Understanding of enterprise SaaS businesses and their operational metrics/processes, with experience working on complex deals across a multi-product portfolio
  • Organized, customer-focused, and strong attention to details
  • Experience with Salesforce and Salesforce CPQ highly beneficial
  • Basic understanding of revenue recognition rules and booking terms
  • BA degree, preferably in an area such as Operations; Project Management; Finance; or Data/Analytics
Benefits
  • Health & medical benefits
  • Flexible spending accounts
  • Flexible PTO
  • Total Rewards plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
GTM operationsSales OperationsOrder ManagementSalesforceSalesforce CPQrevenue recognitionbooking termsdata analyticsproject management
Soft skills
communicationself-awarenesstransparencyprofessionalismopenness to feedbackorganizationcustomer focusattention to detail