IT Operations Analyst

Sally Beauty

IT Operations Analyst ensuring stability and compliance of IT controls at Sally Beauty. Collaborating with IT and audit teams to support operational processes and governance activities.

Posted 5/9/2026full-timePlano • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The IT Operations Analyst supports stability, compliance, and continuous improvement of the organization’s IT control environment, focused on SOX compliance, governance, and operational process support.
Assists in coordinating IT compliance activities, supporting incidents, problem, and change management processes.
Ensures IT operations align with internal controls, security policies, and regulatory requirements.
Works closely with internal IT teams, audit, security, MSPs, vendors, and business stakeholders to support control effectiveness.
Helps identify compliance gaps, supports audit readiness, and contributes to operational discipline and process improvement across IT services.

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Business, or a related field; equivalent practical experience may be considered.
3–5+ years of progressive experience in IT operations, SOX controls, or related disciplines, including demonstrated ownership of enterprise-scale operational processes.
Understanding of security, compliance, audit, and regulatory requirements, with experience following established controls and governance processes.
Strong written and verbal communication skills, with the ability to collaborate effectively with technical and non-technical teams.
Solid interpersonal skills, including collaboration, coordination, and problem-solving across teams and stakeholders.
Ability to contribute to team success by supporting operational standards, accountability, and process improvement initiatives.
Capable of managing multiple priorities in a fast-paced environment while maintaining process adherence and service stability.

Benefits

Comp & perks

medical
dental
vision
life Insurance
paid vacation and sick days
paid holidays
tuition reimbursement
401(k) with company match
in-house salon with complementary services
varied selection of food options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT operationsSOX compliancegovernanceincident managementproblem managementchange managementaudit readinessoperational process improvementsecurity policiesregulatory requirements

Soft Skills

written communicationverbal communicationcollaborationcoordinationproblem-solvingteam successaccountabilityprocess adherenceinterpersonal skillsmulti-priority management