Transportation Manager
Sally Beauty
full-time
Posted on:
Location Type: Hybrid
Location: Plano • Texas • United States
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Tech Stack
About the role
- Develops, directs and implements the domestic transportation to support outbound store deliveries & key partnerships with internal/external customers, and vendors resulting in best-in-class service performance & effective cost-focus strategies.
- Directs transportation strategy and identifies opportunities for process improvements.
- Create and sustain a customer service model that exceeds the expectations of customers.
- Assess and improve customer satisfaction, service delivery model and improve the bottom line.
- Provides support for all business units operating under Sally Beauty Holdings.
- Provides leadership and direction to Transportation staff and associates and maximizes workforce utilization while promoting/fostering the SBH values.
- Manage regional pool distribution to support store deliveries for 1/4 of SBH network & Develops key partnerships with 3rd party vendors, both existing and new, leading edge organizations. Calculates return (ROI) and evaluates and recommends strategies for meeting increasing sales/volume/customer demands and timeliness/accuracy of shipments to stores and customers
- Monitor & continuous improvement store/customer transportation on-time performance & opportunities as they occur
- Develop and manage the freight-operating budget with the goal of negotiating and selecting the best carriers at the best cost that provide the best service for the company
- Route outbound shipments, monitor carrier negotiated service terms. Audit freight invoices and process carrier freight claims in accordance with contractual agreements and company ethics
- Maintain accurate control over all store and customer shipments by complying with all ICC and Sarbanes-Oxley policies and procedures, including regular invoice and shipping document audits
- Develops and prepares annual operating budget and ensures compliance. Achieves operating and financial goals and objectives.
Requirements
- Bachelor’s Degree
- 5-7 years of Traffic/Freight Management and Transportation experience in retail or similar environment
- Previous experience in a fast paced, high volume organization, which mandates quick decision-making and effective communication.
- Expansive exposure and experience in contract negotiations.
- Proficient in Excel, Word and freight rating software
- Experiences in analytics software such as Tableau, Power BI, Clik, …
Benefits
- medical
- dental
- vision
- life Insurance
- paid vacation and sick days
- paid holidays
- tuition reimbursement
- 401(k) with company match
- in-house salon with complementary services
- varied selection of food options at corporate campus
- a great merchandise discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Traffic ManagementFreight ManagementTransportation ManagementContract NegotiationBudget ManagementProcess ImprovementCustomer Service Model DevelopmentAnalyticsROI CalculationShipping Document Audits
Soft Skills
LeadershipCommunicationCustomer Satisfaction ImprovementDecision-MakingWorkforce UtilizationStrategic ThinkingCollaborationProblem SolvingAdaptabilityOrganizational Skills
Certifications
Bachelor’s Degree