IT Quality Assurance Analyst
Sally Beauty
full-time
Posted on:
Location Type: Hybrid
Location: Plano • Texas • United States
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About the role
- Analyse business and technical requirements to develop and maintain test strategy, test plans, and test cases.
- Review project deliverables and artifacts from a testing perspective, and provide estimates, feedback, including actively participating in a test plan review with the team.
- Collaborate with Business & IT stakeholders to identify test scenarios based on acceptance criteria.
- Perform functional, regression, integration, system testing and assist with user acceptance testing with the end user in alignment with project goals.
- Identify, document, analyse defects found during the different test cycles using the defect management tools and recommend corrective actions.
- Provide support to the development team as needed, to troubleshoot defects found during testing cycles.
- Ensure testing is completed on time and in alignment with project goals.
- Provide detailed feedback on usability, performance, and overall quality.
- Contribute to the documentation of QA systems and processes.
- Assist manager/lead with implementation of improvements to QA processes.
Requirements
- Bachelor’s degree in computer science, engineering, or related field.
- 3+ years of experience in software Quality Assurance or software testing.
- Good knowledge of SDLC, QA methodologies, defect and test management tools and processes.
- Strong hands-on experience in test case design, execution, and reporting.
- Knowledge and experience with retail industry standard IT applications such as ERP, Web, Customer Relationship Management, Mobile, OMS, and Retail Systems (Oracle XStore experience is a plus).
- Proactive problem-solving skills, analytical skills, attention to detail, and follow-up skills.
- Good interpersonal and communication skills, both verbal and written.
- Strong experience and ability to work in a team-based waterfall and agile environment.
- Proven ability to multitask in a fast-paced environment with minimal supervision.
- A passion and desire to thrive in a constantly innovating and changing environment.
Benefits
- medical, dental, vision, life Insurance
- paid vacation and sick days
- paid holidays
- tuition reimbursement
- 401(k) with company match
- complementary services at in-house salon
- varied selection of food options at corporate campus
- merchandise discount at onsite stores
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
test strategytest planstest casesfunctional testingregression testingintegration testingsystem testinguser acceptance testingdefect managementtest case design
Soft Skills
proactive problem-solvinganalytical skillsattention to detailfollow-up skillsinterpersonal skillscommunication skillsteamworkmultitaskingadaptabilitytime management
Certifications
Bachelor’s degree in computer scienceBachelor’s degree in engineeringrelated field degree