Drives sales and profit growth by leading regional teams to prioritize customer experience and digital channels
Directs activities of a designated region (~10 districts) in partnership with LPBP, HRBP and ROBP; accountable for profit and performance goals
Brand (40%): deliver exceptional customer experience, enforce brand standards, study competition, and maintain partner communications
People (30%): develop recruitment strategy, build talent pipeline, conduct talent reviews, succession planning, and support District Managers through IDP/performance processes
Safety/Loss Prevention (15%): ensure safe store environments, enforce policies/procedures, and protect company assets
Operations (15%): drive execution of company processes, manage payroll and controllable expenses, support digital strategies (SFS, BOPIS), and provide real estate feedback
Maintain business literacy on regional financial position, midrange plans, culture, and competition; extensive travel required
Requirements
Excellent oral and written communication skills
Strategic thinker; ability to shape strategy and ensure execution
Builds collaborative/organizational relationships
Customer focus and passion for delivering great customer experience
Strong leadership and management skills; high energy and sense of urgency
Organizational influencer with process/quality improvement skills
Financial/quantitative acumen and business acumen
Talent development, succession planning, and ability to develop leaders
Enthusiasm for the beauty industry and product knowledge
Strong and dependable work ethic aligned with Culture of Can Do
College degree preferred
8–12 years in similar or related tasks (minimum 8 years)
Prior business, management, and merchandising experience
Ability to travel extensively and frequently; attend national meetings and events