SalesRabbit

Senior People Operations Generalist

SalesRabbit

full-time

Posted on:

Origin:  • 🇺🇸 United States • Utah

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Job Level

Senior

About the role

  • Own all aspects of people operations, including onboarding, offboarding, benefits administration, compliance reporting, and employee file management
  • Lead open enrollment, benefits strategy, and ongoing total rewards programs (health, retirement, compensation structure, etc.)
  • Manage compliance with ADA, EEO, FMLA, unemployment, workers’ comp, and other labor-related claims
  • Oversee the performance management process, including evaluations, feedback, and coaching support
  • Partner with leaders to resolve employee relations issues, facilitate conflict resolution, and mitigate organizational risk
  • Maintain and improve company policies, SOPs, and HR infrastructure to support growth and scalability
  • Provide reporting, analysis, and insights on key people metrics to inform decision-making
  • Drive process optimization and build scalable systems across the people operations function
  • Support compensation reviews and market analysis to ensure competitive pay practices
  • Provide oversight of HR systems and technology stack, ensuring integrations and tools are optimized
  • Serve as a trusted advisor to leaders and employees, fostering organizational trust and high performance
  • Ensure readiness for audits and provide security/compliance support where needed

Requirements

  • 5+ years of progressive HR/People Operations experience in a high-growth environment
  • Bachelor’s degree in HR, Business, or related field (or equivalent years of relevant experience)
  • Proven expertise with HR systems and technology, including administration and optimization (HRIS, benefits, performance tools, etc.)
  • Strong analytical skills with experience preparing reports and using data to guide decision-making
  • Strong working knowledge of employment law, compliance, and HR best practices
  • Demonstrated success in driving process improvement, operational excellence, and employee engagement
  • Exceptional organizational skills with high attention to detail and follow-through
  • Excellent communication, interpersonal, and conflict resolution skills
  • A leadership mindset with the ability to influence and partner across all levels of the organization
  • Proven ability to engage effectively in executive-level conversations, building credibility as a trusted business partner
  • Experience with contractor and vendor management
  • Drive: A proactive, ambitious approach and the ability to consistently go above and beyond to deliver results
  • Flexibility: Comfort navigating change, shifting priorities, and managing multiple tasks in a fast-paced environment
  • People Focus: A professional, positive attitude with a genuine commitment to supporting others and fostering a great employee experience
  • Team Mindset: A willingness to step in where needed, contribute to shared goals, and help the team achieve success
  • Operational Focus: Strong priority management and coordination skills, with a sharp attention to detail and a commitment to operational excellence
  • While not required, experience in the following areas would be a plus: Professional HR certifications (PHR, SHRM-CP, or equivalent)
  • Prior experience leading or supporting HRIS migrations and system implementations
  • Familiarity with payroll processes and reporting
  • Exposure to recruiting and talent acquisition
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