Senior People Operations Generalist
SalesRabbit
full-time
Posted on:
Location: Utah • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Own all aspects of people operations, including onboarding, offboarding, benefits administration, compliance reporting, and employee file management
- Lead open enrollment, benefits strategy, and ongoing total rewards programs (health, retirement, compensation structure, etc.)
- Manage compliance with ADA, EEO, FMLA, unemployment, workers’ comp, and other labor-related claims
- Oversee the performance management process, including evaluations, feedback, and coaching support
- Partner with leaders to resolve employee relations issues, facilitate conflict resolution, and mitigate organizational risk
- Maintain and improve company policies, SOPs, and HR infrastructure to support growth and scalability
- Provide reporting, analysis, and insights on key people metrics to inform decision-making
- Drive process optimization and build scalable systems across the people operations function
- Support compensation reviews and market analysis to ensure competitive pay practices
- Provide oversight of HR systems and technology stack, ensuring integrations and tools are optimized
- Serve as a trusted advisor to leaders and employees, fostering organizational trust and high performance
- Ensure readiness for audits and provide security/compliance support where needed
Requirements
- 5+ years of progressive HR/People Operations experience in a high-growth environment
- Bachelor’s degree in HR, Business, or related field (or equivalent years of relevant experience)
- Proven expertise with HR systems and technology, including administration and optimization (HRIS, benefits, performance tools, etc.)
- Strong analytical skills with experience preparing reports and using data to guide decision-making
- Strong working knowledge of employment law, compliance, and HR best practices
- Demonstrated success in driving process improvement, operational excellence, and employee engagement
- Exceptional organizational skills with high attention to detail and follow-through
- Excellent communication, interpersonal, and conflict resolution skills
- A leadership mindset with the ability to influence and partner across all levels of the organization
- Proven ability to engage effectively in executive-level conversations, building credibility as a trusted business partner
- Experience with contractor and vendor management
- Drive: A proactive, ambitious approach and the ability to consistently go above and beyond to deliver results
- Flexibility: Comfort navigating change, shifting priorities, and managing multiple tasks in a fast-paced environment
- People Focus: A professional, positive attitude with a genuine commitment to supporting others and fostering a great employee experience
- Team Mindset: A willingness to step in where needed, contribute to shared goals, and help the team achieve success
- Operational Focus: Strong priority management and coordination skills, with a sharp attention to detail and a commitment to operational excellence
- While not required, experience in the following areas would be a plus: Professional HR certifications (PHR, SHRM-CP, or equivalent)
- Prior experience leading or supporting HRIS migrations and system implementations
- Familiarity with payroll processes and reporting
- Exposure to recruiting and talent acquisition