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Enterprise Account Director
SalesloftEnterprise Account Director at Clari + Salesloft managing large-scale enterprise accounts. Driving revenue growth and strategic relationships for a leading revenue technology platform.
About the role
Key responsibilities & impact- Acting as the primary commercial lead for a portfolio of large-scale enterprise accounts, driving full-cycle accountability for high-value renewals, expansion opportunities, and complex cross-sell transactions.
- Relentlessly identifying and closing net-new revenue within your install base. You will navigate complex organizational structures to displace incumbents and introduce new product lines, maximizing Total Contract Value.
- Architecting and implementing sophisticated account success plans that align our technology's value proposition with specific business units and their long-term alignment between their business goals and our solutions.
- Monitoring account health and usage patterns to identify potential churn risks early, implementing "save" strategies to protect existing recurring revenue.
- Building a "multi-threaded" network of stakeholders. You will move beyond the day-to-day users to secure buy-in from VP and C-level executives, establishing yourself as a credible business partner.
- Leading regular business reviews with key stakeholders to demonstrate realized ROI, socialize new product capabilities, and ensure the platform remains indispensable to the client's evolving tech stack.
- Maintaining a rigorous, data-driven sales process. You will provide leadership with high-confidence forecasts for both expansion bookings and retention.
- Staying up to date of industry trends and competitor movements to effectively position our value proposition against market alternatives.
- Leading a cross-functional team (Solutions Engineers, Customer Success, and Product) to ensure your accounts receive a cohesive experience, effectively acting as the one accountable for all customer-facing initiatives.
- Synthesizing client feedback and market friction points to provide actionable insights to the Product and Engineering teams, influencing the roadmap to better serve the "Install Base" and drive future expansion.
Requirements
What you’ll need- 7+ years of proven relationship building and closing experience in a sales environment.
- Experience establishing strategic C-level relationships
- Ability to run a full sales lifecycle, start to finish, within the Enterprise segment
- Experience executing detailed product presentations and web demonstrations of our software capabilities to C-level executives, directors, and sales managers
- Adept at identifying and utilizing internal resources (Sales Engineers, Customer Success, Support etc.) to build Clari / Salesloft brand awareness, assist in sales cycles, and close deals.
- Collaborative mentality by prioritizing ‘we’ and not focusing on ‘me.’
- Superb listening skills; you must understand objections and defeat them by turning sceptics into ecstatic new customers
- High level of empathy - it’s important for our AM’s to be a good person to peers and prospects.
- Experience managing, expanding, and renewing customer relationships.
- Consistent overachievement of quota and revenue goals.
- Proven ability to make strong connections and overcome rejection to achieve results.
- Demonstrated ability to conduct compelling on-site and virtual presentations to C-Level executives.
Benefits
Comp & perks- Performance bonus
- Competitive wages and salaries
- Equity and transparent compensation program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
full-cycle salesaccount success plansdata-driven sales processproduct presentationsweb demonstrationscustomer relationship managementsales forecastingchurn risk identificationcross-sell transactionsnet-new revenue generation
Soft Skills
relationship buildingcollaborationlistening skillsempathystrategic thinkingcommunicationinfluencingproblem-solvingnegotiationstakeholder management