Director, Technical Program Management – Website Experience, Digital Marketing Technology
Salesforce
Director, Technical Program Manager – Digital Marketing Technology
Salesforce
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California, Illinois, New York, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $202,700 - $293,900 per year
Job Level
Lead
About the role
- Lead programs by aligning across program scope, and release planning, as well as aligning one or more teams on vision, and business goals, crafting program structure, and securing cross-functional alignment.
- Drive teams through the Software engineering experience using Agile and analytical and technical skills.
- Drive Steering Committee meetings with key partners for each program to help make key decisions, remove obstacles, and address key program issues.
- Be the key driver to ensure business goals are met and drive the strategic vision of each program.
- Develop strong partnerships with key functional team members to drive focus on business goals.
- Be a trusted partner for executive management to ensure program success.
- Partner with cross-functional teammates to drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, achievements, etc. (cross-functional - Product Owners, Marketing, Scrum Leads, UX, CX,).
- Lead "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and partners.
- Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals.
- Provide monthly program reviews and updates at sprint reviews (deep dive into the current state of project goals, risks, and critical issues).
- Create a collaborative environment that fosters creativity, innovation, and learning.
- Be a catalyst within the organization, someone who can help advance our Technology, Marketing & Products org strategy globally and drive others in the organization to change.
- Create clarity from chaos.
Requirements
- 10+ years (Director, TPM) of enterprise software/technical program or engineering management experience at an enterprise technology company.
- 7+ years of conducting and leading SaaS product development programs; shown understanding of the SaaS business model and its product development lifecycle.
- Excellent analytical and problem-solving skills with a history of hands-on, detail orientation.
- Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.
- Ability to establish credibility and rapport with senior executives and team members.
- Outstanding organizational, communication, and relationship-building skills conducive to driving consensus; able to work in a cross-functional, matrix management environment.
- Experience with Portfolio Management.
- Ability to master technical subjects and technologies relevant to the program.
- Strong organizational, project management, analysis, and communication skills.
- Bachelor’s degree or equivalent work experience.
Benefits
- time off programs
- medical, dental, vision, mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Agile methodologiesSaaS product developmentsoftware development lifecycleprogram managementproject managementanalytical skillsproblem-solving skillstechnical program managementportfolio managementdetail orientation
Soft skills
organizational skillscommunication skillsrelationship-building skillscross-functional collaborationcredibilityrapport buildingcreativityinnovationleadershipstrategic vision
Certifications
Bachelor’s degree
