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Salesforce

Senior Program Manager - Director

Salesforce

Program Manager responsible for operational execution and strategic support in Salesforce's Global Life Sciences division. Ensures alignment of initiatives with broader business goals.

Posted 6/25/2026full-timeRemote • Maryland • 🇺🇸 United StatesSenior💰 $181,700 - $304,700 per yearWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Track, measure, and prioritize key activities across all operational pods to maximize team impact, ensuring every initiative has a clear, reportable measurement system.
  • Function as a strategic operational proxy to leadership, managing the intake and prioritization of new activities.
  • Partner directly with the strategy lead to ensure new requests remain on strategy and that team members are measuring their work output in an easily reportable way.
  • Partner with the SVP on executive communications and evangelism, driving the creation of internal and external content — including messaging, newsletters, blogs, customer activities, and event materials.
  • Own the SVP's operating cadence — including scheduling and preparing agendas for Global Leadership Meetings, Quarterly Business Reviews (QBRs), Steering Committee sessions, and all-hands communications — working closely with the SVP's Executive Assistant to optimize executive time and readiness.
  • Ghostwrite SVP communications including internal announcements, external thought leadership content, customer-facing email outreach, and Dreamforce and industry event materials, ensuring consistent voice and strategic alignment.
  • Facilitate tracking of team-wide KSO performance and customer and partner compliance with published frameworks, including governance adoption, alignment with the standard implementation blueprint, and accelerator usage, and provide the SVP with data-backed insights for Steering Committee and global leadership audiences.
  • Work intimately with pillar leads across Partner Strategy & Compliance, Product Roadmap & Accelerators, and Account Activation & Remediation to eliminate operational bottlenecks and streamline reporting.

Requirements

What you’ll need
  • 7–10+ years of experience in Program Management, Business Operations, Chief of Staff, or Executive Strategy roles, preferably within the Enterprise Cloud or Life Sciences technology space.
  • Proven history of establishing operational rhythms, intake processes, and measurement systems for large, cross-disciplinary teams.
  • Demonstrated ability to produce high-quality executive content and manage internal/external communications strategies.
  • Strong collaborative skills, with the ability to influence and partner cross-functionally without direct reporting authority.
  • Demonstrated experience owning executive operating cadences including QBRs, Steerco sessions, and leadership meeting rhythms for SVP-level or above leaders.
  • Exercises impeccable judgment, maturity, and discretion; high tolerance for ambiguity, complexity, and shifting priorities in a fast-moving build environment.
  • Internal Salesforce experience or hands-on familiarity with the Salesforce platform and product suite is a strong plus.

Benefits

Comp & perks
  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Program ManagementBusiness OperationsExecutive StrategyOperational RhythmsIntake ProcessesMeasurement SystemsExecutive Content ProductionInternal Communications StrategiesExternal Communications StrategiesData Analysis
Soft Skills
Collaborative SkillsInfluencing SkillsJudgmentMaturityDiscretionTolerance for AmbiguityAdaptabilityStrategic AlignmentCommunication SkillsCross-Functional Partnership