Senior Lead, Venture Capital Operations

Salesforce

High-impact role building operational foundations for Salesforce's Launchpad team. Collaborate with leadership on processes, strategy, and analytics in a thriving innovation environment.

Posted 6/24/2026full-timeSan Francisco • California, Illinois • 🇺🇸 United StatesSenior💰 $147,400 - $184,200 per yearWebsite

Tech Stack

Tools & technologies

GoSQLTableau

About the role

Key responsibilities & impact

Build the foundational SOPs, governance frameworks, and operational systems for the Launchpad team
Own and streamline key operational processes currently distributed across the team — including deal tagging, SDR program process management, territory management, and data workflows
Own the tracking and reporting of team ACV attainment and target status, partnering with leadership to ensure accuracy in compensation modeling and performance metrics
Identify inefficiencies and redesign processes to be scalable, AI-native, and agent-friendly
Ensure that team processes connect coherently — so territory maps, forecasting dashboards, business plans, and GTM strategies reflect one consistent source of truth
Own the design and maintenance of Launchpad dashboards, including startup portfolio performance tracking, fundraising status monitoring, AOV reporting, and pipeline health
Build and manage a structured data architecture for our startup universe — connecting total addressable startup data to Launchpad portfolio data, cross-referenced with big bets, event relationships, and business plans
Partner with the Sales Strategy team to align Launchpad dashboards and reporting with the broader G4G (Go for Growth) planning cycle and Salesforce territory management standards
Use Salesforce CRM, Tableau, and related tools to produce reporting that drives real decisions — not just snapshots
Build and maintain core team artifacts: internal strategy decks, walking packs, first call decks, and business plans
Translate data and operational insights into compelling narratives for senior Salesforce leadership and PE/VC partners
Act as a thought partner to the Head of Startups on how operational decisions connect to the broader team strategy
Support the execution of the annual planning cycle in alignment with broader business cadence
Manage and evolve existing SDR program processes — building on established foundations to drive scale
Partner with the team on data collection, forecasting models, and territory mapping to ensure dashboards reflect ground truth
Work with the Launchpad team to connect marketing contacts, event data, and startup relationships into a coherent view of the ecosystem
Build strong working relationships across Sales Strategy, Finance, Marketing, and Operations to bring the best internal resources to the Launchpad team

Requirements

What you’ll need

5–8 years of experience in Sales Strategy, Sales Operations, Business Operations, Strategy & Operations, or a related field — ideally within enterprise tech or a high-growth environment
Deep familiarity with Salesforce CRM — including how territories, dashboards, reporting, and data structures connect and interact; understanding of G4G, territory management, and operational planning cycles
Strong data skills — ability to design and build dashboards, synthesize large datasets into actionable insights, and communicate findings clearly to senior stakeholders. Advanced analytics experience — Tableau, SQL, or similar strongly preferred.
Exceptional storytelling and communication skills — you can turn complex operational data into a crisp, executive-ready narrative
Demonstrated experience building operational processes and SOPs from scratch, not just inheriting and maintaining existing ones
Strong program and project management skills with the ability to manage multiple workstreams across a distributed team
High tolerance for ambiguity; someone who can take directional strategy and translate it into concrete systems and execution plans
A growth mindset — someone who is actively thinking about how their operational work ladder up to strategic outcomes, and who wants to grow into a strategic leadership role over time
Self-starter with strong work ethic and leadership qualities aligned with Salesforce's core values
AI-curious and tool-forward — you default to asking "how can we make this scalable and automated?" before building something manually.

Benefits

Comp & perks

time off programs
medical, dental, vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales StrategySales OperationsBusiness OperationsOperational PlanningData AnalysisDashboard DesignAdvanced AnalyticsSQLSOP DevelopmentForecasting Models

Soft Skills

StorytellingCommunicationProgram ManagementProject ManagementAdaptabilityGrowth MindsetSelf-starterLeadershipCollaborationProblem Solving