Technical Writing Analyst

Salesforce

Technical Writing Analyst responsible for documenting software for technical audiences at Salesforce. Collaborating with teams to ensure content is user-friendly and meets standards.

Posted 6/23/2026full-timeBangalore • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Document software for technical audiences
Create and edit content for software products
Collaborate with teams to understand user needs and craft user-friendly content
Review and ensure content aligns with established standards and guidelines

Requirements

What you’ll need

1-2 years of documentation experience - in documenting software for technical audiences, or creative content writing for end user audience, or editing technical content for software products
Ability to understand the customer perspective
Ability to write clean, concise, and approachable content.
Ability to review and edit content that is written, in accordance to given standards and guidelines
Proven ability to understand end user content and craft content that is easy for users to understand.
Ability to quickly learn complex technologies.
High standards of quality and attention to detail.
Excellent communication and interpersonal skills
Ability to work collaboratively and manage multiple deliverables within tight deadlines.
Strong team player with excellent communication skills.
Bachelor's degree in a technical, communications, or writing field, or equivalent experience.

Benefits

Comp & perks

Job shadowing
Mentorship programs
Talent development courses

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

documentation experiencetechnical content writingediting technical contentcontent creationcontent reviewuser-friendly contentstandards and guidelines adherenceunderstanding complex technologies

Soft Skills

customer perspective understandingclean and concise writingattention to detailexcellent communication skillsinterpersonal skillscollaborative worktime managementteam player

Certifications

Bachelor's degree in technical fieldBachelor's degree in communicationsBachelor's degree in writing