Account Executive

Salesforce

Account Executive responsible for engaging customers and driving sales of Salesforce Customer 360 in South Africa. Building relationships and developing long-term strategies for customer satisfaction and success.

Posted 6/23/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Work in lockstep with the lead Account Managers in Cape Town to develop key customer stakeholder relationships and drive customer satisfaction.
Develop and drive the overall long-term strategy for the accounts, aligned with customer business objectives.
Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
Evangelise the benefits of the Salesforce Customer 360 proposition.
Drive growth across our customers and prospects in Retail and Financial Services verticals.
Work closely with internal and external stakeholders to manage complex deal cycles.
Provide a level of deep technical knowledge of the Salesforce Customer 360, and how it fits within the customer landscape.
Build and execute a whitespace penetration plans.

Requirements

What you’ll need

Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities
Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses
Solutioning: Identifies compelling value propositions that address customer needs by demonstrating a deep understanding of technology solutions
Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom)
Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success

Benefits

Comp & perks

well-being reimbursement
generous parental leave
adoption assistance
fertility benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce Customer 360Account PlanningSales StrategiesSolutioningValue Propositions

Soft Skills

Customer Relationship ManagementCommunicationTeam SellingStakeholder ManagementProblem Solving