Senior Lead – Migration Delivery, Marketing Cloud/Revenue Cloud/Tableau

Salesforce

Lead complex customer migration engagements from kickoff to go-live at Salesforce. Bridge legacy environments with modern platforms, enhancing customer relationships.

Posted 6/17/2026full-timeSydney • 🇦🇺 AustraliaSeniorWebsite

Tech Stack

Tools & technologies

CloudTableau

About the role

Key responsibilities & impact

Lead end-to-end customer migration engagements — owning technical delivery, project health, and successful go-live outcomes
Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives
Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions
Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account
Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions
Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines
Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality
Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements
Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption
Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence), Revenue Cloud (CPQ/Billing), or Tableau
Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation
Act as the technical point of contact during major migration incidents — coordinating with Engineering and Product to protect the customer's operations during cutover phases
Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability

Requirements

What you’ll need

8+ years of experience in Professional Services, Customer Success, or Technical Consulting
Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau
Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations
Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations
Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery
Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau)
Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation
Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals
Degree or equivalent relevant experience required
Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Benefits

Comp & perks

Access to cutting-edge AI tools
Collaborative global delivery model
Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI literacyprompt engineeringdata mappingcode conversionSalesforce coreMarketing CloudRevenue CloudData 360Tableautechnical delivery

Soft Skills

relationship buildingstakeholder managementtechnical discussionsbusiness value facilitationcommunicationproject managementproblem solvingaccountabilitycollaborationadaptability

Certifications

degree or equivalent experience