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Services Sales Solution Architect – Pre-Sales
SalesforceTechnical subject matter expert acting on complex Salesforce pre-sales engagements, validating solutions and providing deep product expertise. Leading solution design workshops and collaborating with stakeholders for technical alignment.
Tech Stack
Tools & technologiesCloudSDLC
About the role
Key responsibilities & impact- Act as the primary technical subject matter expert during the pre-sales cycle for complex, transformational engagements.
- Provide deep product and platform expertise on Salesforce and its emerging technologies.
- Lead the high-level technical solutioning to ensure the proposed architecture is viable and aligns with best practices.
- Validate the technical viability, scalability, and security of all proposed solutions, identifying and managing technical risks early.
- Clearly define and document the findings, plans, and technical solution designs resulting from POCs and discovery workshops.
- Provide detailed technical sizing and estimation input for complex or specialized solution components.
- Translate complex business requirements into a concrete high-level technical solution design.
- Serve as a trusted technical advisor to client stakeholders, particularly IT leaders, enterprise architects, and technical SMEs.
- Facilitate technical discovery and in-depth solutioning workshops with customer architects and SMEs.
- Work closely with internal Subject Matter Experts and Product teams to validate solutions for emerging technologies or highly custom requirements.
- Ensure the technical solution design is clearly documented and understood for a seamless transition to the delivery team.
- Provide general technical oversight and guidance during the final SOW review to ensure technical commitments are clear, achievable, and well-defined.
- Identify and proactively manage technical risk areas regarding the proposed solution architecture.
- Formulate and articulate the technical strategy and design to C-level executives and senior IT leadership, building buy-in for the proposed solution.
- Contribute to the community's overall knowledge base by sharing technical best practices, demo assets, and solution patterns.
- Develop innovative technical solutions to complex business and architectural issues.
Requirements
What you’ll need- 10+ years’ enterprise-level consulting or technical architecture experience.
- Proven experience in a technical pre-sales role, with hands-on responsibility for technical solutioning and technical estimation support.
- 7+ years of hands-on experience with the Salesforce platform, demonstrating deep technical and functional proficiency in designing complex solutions.
- Strong application design skills combined with deep data, integration, and security architecture expertise.
- Demonstrable experience in designing and scoping multi-cloud Salesforce solutions.
- Strong experience presenting complex technical concepts to decision-makers, specifically CIOs, CTOs, and Enterprise Architects.
- Proficient at collaborating effectively with cross-functional teams, particularly Services Sales Solutions Leads and Account Partners.
- Speaks and writes with clarity, brevity, and purpose; excels at teaching complex concepts and influencing C-Level stakeholders.
- Salesforce domain expertise is required. Highly beneficial to have advanced certifications such as Salesforce Certified Application, Agentforce Specialist and/or System Architect.
- Strong understanding of SDLC methodologies (Agile, Scrum, etc.) to ensure proposed solutions are deliverable.
- Degree or equivalent relevant experience required (e.g., military experience, volunteer roles, work experience, etc.).
Benefits
Comp & perks- Professional development opportunities
- Flexible working arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforcetechnical solutioningtechnical estimationapplication designdata architectureintegration architecturesecurity architecturemulti-cloud solutionsSDLC methodologiesAgile
Soft Skills
collaborationpresentation skillscommunicationinfluencingteachingtechnical oversightrisk managementproblem-solvingstrategic thinkingdocumentation
Certifications
Salesforce Certified ApplicationAgentforce SpecialistSystem Architect