Trailhead Content Editor
Salesforce
full-time
Posted on:
Location Type: Office
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $127,200 - $174,900 per year
Job Level
Lead
About the role
- Produce trusted, approachable, high-quality Trailhead content
- Review and shape Trailhead badge content, ensuring adherence to guidelines and brand voice
- Work with writers and stakeholders across 30+ teams
- Serve as project manager for each Trailhead badge and lead writers through the process
- Maintain and update published content and badge records in the release app
- Manage content development through rounds of edits, revisions, and testing
- Develop learner-focused content that is accessible, aspirational, educational, and relevant
- Demonstrate communication, diplomacy, leadership, and judgment while meeting deadlines
Requirements
- Accomplished and skilled editor/writer of technical content
- Minimum 5 years professional editing or writing experience
- Ability to thrive in a rapidly changing environment on a fast-paced team
- Ability to balance high standards for quality with the need to get to market
- Exceptionally detail-oriented, adaptable, and passionate about helping people learn
- Experience with education technology (preferred)
- Experience with developer or technical content (preferred)
- Experience with instructional design or curriculum development (preferred)
- Knowledge of Salesforce and Trailhead (preferred)
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
- Certain roles may be eligible for incentive compensation and equity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
editingtechnical writingcontent developmentinstructional designcurriculum development
Soft skills
communicationdiplomacyleadershipjudgmentdetail-orientedadaptabilitypassion for learning