Partner Delivery Advisor Director

Salesforce

Partner Delivery Advisor role focused on AI strategy and delivery excellence within Salesforce’s partner ecosystem. Ensuring best implementation outcomes for AI-powered services and solutions.

Posted 6/2/2026full-timeSan Francisco • California, Illinois, Massachusetts • 🇺🇸 United StatesLead💰 $164,000 - $261,500 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide implementation and technical advisory at key points in time across pre-sale, pre-implementation, and active delivery phases of Salesforce partner-led engagements — covering solution approach, use cases, architecture, and delivery plans.
Conduct point-in-time reviews of partner and customer project deliverables (e.g., solution designs, architecture documents, staffing plans) to assess progress, surface risks, and provide actionable recommendations.
Proactively identify delivery risks and provide objective, independent assessments of implementation health — helping partners course-correct before issues escalate.
Lead critical account recovery efforts in partnership with internal Salesforce teams — including escalation management, corrective action planning, and multi-stakeholder alignment to restore delivery health and protect customer outcomes.
Validate partner delivery approaches and drive accountability against agreed implementation milestones and quality standards.
Identify staffing gaps or competency constraints within partner teams, and help connect partners with the right resources to address them.
Lead strategic solutioning and oversight for Agentforce and AI-powered implementations within partner-led customer engagements.
Guide partners and their customers through Agentic AI strategy and roadmapping, ensuring AI deployment plans are grounded in clear business objectives and measurable outcomes — including adoption velocity, consumption growth, and time to value.
Champion Responsible AI principles within partner implementations — including risk mitigation frameworks, guardrail design, bias and safety considerations, and ethical AI usage.
Assess customer organizational readiness for AI adoption and support partners in guiding clients through the process and change management required to maximize the value of intelligent agents.
Serve as a vocal advocate for partner delivery teams, ensuring their challenges and needs are understood, surfaced, and addressed within Salesforce.
Help partners navigate Salesforce's internal ecosystem, facilitating access to relevant resources, programs, and tools that support delivery success.
Identify and amplify impactful partner delivery success stories to support broader learning and scale programs.
Provide guidance and coordination when Salesforce Professional Services is co-deployed alongside partner-led implementations.
Serve as a critical feedback loop between field partner experiences and Salesforce's internal product teams — surfacing real-world insights that influence the product roadmap and platform direction.
Simultaneously manage engagements across multiple partners and projects.

Requirements

What you’ll need

5+ years of experience in consulting, technical advisory, program management, or account management — ideally with Salesforce or related enterprise SaaS applications.
Demonstrated experience advising on or overseeing the delivery of AI or LLM-based technologies, including Agentforce or equivalent agentic AI platforms.
Working technical knowledge of the Salesforce platform — including Core CRM, Data Cloud, Flow, and Salesforce APIs — with the ability to assess architectural approaches and identify implementation risk.
Proven ability to identify and mitigate delivery risk across complex, multi-stakeholder enterprise implementations.
Exceptional communication, presentation, and influencing skills — including the ability to translate complex technical concepts into clear business terms for executive and C-suite audiences.
Proven experience managing executive-level relationships in a strategic advisory or consulting capacity.
Strong analytical and problem-solving capabilities; ability to navigate ambiguous, unstructured situations with a solutions-oriented mindset.
Experience working within or alongside a Professional Services or managed services environment, ideally within the Salesforce ecosystem.
Ability to manage multiple concurrent partner engagements in a high-velocity environment with a high degree of personal accountability.

Benefits

Comp & perks

Health insurance
401(k)
Paid parental leave
Flexible work arrangements
Life and disability insurance
Time off programs
Employee stock purchasing program
Mental health support

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceAI technologiesLLM-based technologiesAgentforceCore CRMData CloudFlowSalesforce APIsimplementation risk assessmentdelivery risk mitigation

Soft Skills

communication skillspresentation skillsinfluencing skillsanalytical skillsproblem-solving skillsstrategic advisoryrelationship managementsolutions-oriented mindsetmulti-stakeholder alignmentchange management